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Error After Upgrading

The Jamroom Network » Forum » Installation and Configuration » Page » Error After Upgrading
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@caper
11 years ago
125 posts
I just noticed I needed to upgrade and when I did now I receive a white screen. I checked my error Logs and Have this error below.

[03-Dec-2013 10:05:03] PHP Parse error: syntax error, unexpected $end in /home1/worldwr5/public_html/modules/jrCore/lib/cache.php on line 68
updated by @caper: 01/03/14 01:16:01PM
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@caper
11 years ago
125 posts
I emptied the cache files in the cache folder also with no changes
brian
@brian
11 years ago
10,148 posts
Download the latest Jamroom core and upload it to your server - looks like that file may have become corrupt.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@caper
11 years ago
125 posts
i did download the latest jr5 thats how it got a blank page lol
brian
@brian
11 years ago
10,148 posts
CAPER:
i did download the latest jr5 thats how it got a blank page lol

Then you need to re-upload it - your upload is corrupted. Make sure you are using a quality FTP client.

You can also update directly from your Marketplace -> System Update.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@caper
11 years ago
125 posts
I re downloaded from jamroom and uploaded using filezilla with the same result a blank white page
brian
@brian
11 years ago
10,148 posts
I'm not sure what to tell you - the jrCore/lib/cache.php file is fine - I just downloaded it and there are no errors. So something is being corrupted on your end - either in the download, in the unzipping (or more likely) during upload via FTP.

Honestly I stopped using Filezilla several years back for this exact reason. Wouldn't happen very often, but often enough it annoyed me.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@caper
11 years ago
125 posts
I can try reuploading with something else but it sux to work on a site then upgrade then just have a white screen
brian
@brian
11 years ago
10,148 posts
CAPER:
I can try reuploading with something else but it sux to work on a site then upgrade then just have a white screen

I understand that, but that's not something the script is doing. Have you considered just using the built in Marketplace to perform your upgrades? It's much easier and faster (and it uses file MD5 hashes to ensure they are not corrupt).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
CAPER
CAPER
@caper
11 years ago
125 posts
I tried but it wasnt working right for me so now its this idk what to do now
brian
@brian
11 years ago
10,148 posts
Send me your URL, admin and FTP info (brian [at] jamroom [dot] net) and I will upload the file properly for you.

Going forward if you have these issues though and need our direct help fixing it, you'll want to get on our Premium Support plan.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@caper
11 years ago
125 posts
sent Brian and Thank You
brian
@brian
11 years ago
10,148 posts
I've uploaded the files for you and it is working - you'll want to ditch FileZilla and use a different FTP client.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
CAPER
CAPER
@caper
11 years ago
125 posts
Thank you Brian

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