image editor error

i posted before that my image editor didnt work
got a reply "works for me" and thats as far as that went
but i found an issue i think
see attached screenshot in debug console


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
updated by @soaringeagle: 03/08/15 08:14:19AM

featherEditor is defined in the jrGallery/templates/gallery_manipulate.tpl file - make sure you've not modified that - if you have, update it to the most recent version.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

nope not modified but to be sure heres the template code in full

(snipped)


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

Yeah that all looks good. Send me the Adobe credentials you are using so I can check them out - I don't use the "hi res" editing here, so it could be something related to that setup. Send it to support [at] jamroom [dot] net.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

am i reading that right that its still using the avery key not adobe
or was the adobe and avery sorta merged


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

sent


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

I just tested here using your credentials and it is all working for me. I would double check that you have entered your keys right in the Global Config (make sure if you cut and paste you're not pasting in control characters).

The Adobe server must be able to communicate back to your server, so make sure if you have a firewall on for your web server (or whatever) that it allows the request coming back from Adobe.

Again though, I see no issues - it's working.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

hmm i dont believe there is a firewall
thats odd
let me look into it


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

ok yea there is do u know ips i need to alow


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

No - I have no idea. You'll need to contact Adobe. Sorry!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

this is what i got from adobe
Exception and ports
Inbox
x
Yash Jugran

1:39 PM (28 minutes ago)

to me

Hi,



Please provide exceptions on *.adobe.com, *.adobelogin.com and amazonses.com. Also Turn off SSL Scanning on HTTPS and HTTP (Port no 443 and 80)



This is the list for the Adobe URLs that should be unblocked:



Address


Ports




ccmdls.adobe.com





443

ims-na1.adobelogin.com


80


443

ims-prod06.adobelogin.com





443

na1r.services.adobe.com


80


443

prod-rel-ffc-ccm.oobesaas.adobe.com





443

prod-rel-ffc.oobesaas.adobe.com





443

lm.licenses.adobe.com


80


443

ccmdl.adobe.com


80




swupmf.adobe.com


80




swupdl.adobe.com


80


​
theres no domain options nor ports in the firewall so i pinged the 1st 3 added the ips
restart..nothing
disabled fiiirewall completely..nothing

i do got a ticket in to adobe


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities