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Video support

The Jamroom Network » Forum » Installation and Configuration » Page » Video support
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
All the videos i upload dont work. why is it not workin/g?
updated by @ecodeahpro: 02/08/15 08:38:35AM
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
Video player is not working. Once a video is uploaded, the player is not streaming the content.
paul
@paul
9 years ago
4,326 posts
Link to one of the videos please?

Has Jamroom finished converting them?


--
Paul Asher - JR Developer and System Import Specialist
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
yes http://bit.ly/1w1gioL
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
paul:
Link to one of the videos please?

Has Jamroom finished converting them?

like this 1 http://bit.ly/1yBLWjQ
douglas
@douglas
9 years ago
2,790 posts
It doesn't look like the video has been converted yet.

Can you check your conversion queue?

ACP > Core > Tools > Queue Viewer

Are you seeing any errors being reported?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
douglas:
It doesn't look like the video has been converted yet.

Can you check your conversion queue?

ACP > Core > Tools > Queue Viewer

Are you seeing any errors being reported?

There are no queue entries to show
michael
@michael
9 years ago
7,715 posts
Check your activity log, debug log and error log for any errors.
ACP -> CORE -> SYSTEM CORE -> TOOLS -> ACTIVITY LOGS

Also check that your system is setup correctly
ACP -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
michael:
Check your activity log, debug log and error log for any errors.
ACP -> CORE -> SYSTEM CORE -> TOOLS -> ACTIVITY LOGS

Also check that your system is setup correctly
ACP -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK

No any errors
michael
@michael
9 years ago
7,715 posts
take a screenshot of your activity log and post it here.
nduguseliphaz
nduguseliphaz
@ecodeahpro
9 years ago
206 posts
here
screen.jpg
screen.jpg  •  237KB


updated by @ecodeahpro: 01/07/15 11:51:04PM
michael
@michael
9 years ago
7,715 posts
It reads:
Quote: converted 141/171/audio_file from mp3 to MP3 format
but there is nothing about videos.

That shows the audio conversion is working. Try to get another screenshot after uploading a video to see the logs from there.

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