JeffH:
I just started the site and trying to see how Jamroom really works. Created a profile using another email and the email came back stating not able to send. Not problem on my email end, so not sure what problem is. But here is issue: The account still shows as an account, but no way to do the verification process. So how does a person coming to my site confront such issues? Also brings up question of how do we set approvals of members by administrator?
Nice question.
JeffH:
....Created a profile using another email and the email came back stating not able to send...
check the email address. if the email came back then there was either an issue with your server not being able to send emails or an issue with the other server not being able to receive emails.
There is a "Test Email" tab in the ACP under:
ACP -> COMMUNICATION -> EMAIL SUPPORT -> TEST EMAIL.
( YOUR-SITE.com/mailer/test_email )
Also make sure there are no red-lights on in the "System Check" page:
ACP-> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK
( YOUR-SITE.com/core/system_check )
JeffH:...Not problem on my email end, so not sure what problem is....
To locate where a problem is, the first places to look are "Activity Log", "Debug Log" and "PHP Error Log"
ACP -> CORE -> SYSTEM CORE -> TOOLS -> ACTIVITY LOG
ACP -> CORE -> SYSTEM CORE -> TOOLS -> DEBUG LOG
ACP -> CORE -> SYSTEM CORE -> TOOLS -> PHP ERROR LOG
JeffH:But here is issue: The account still shows as an account, but no way to do the verification process.
If a user signs up with an email address that they can not access then they will not be able to sign in to their account. They need to use a valid email address.
If the admin user wants to approve their account anyhow, it is possible from the "Pending Users" tab on the dashboard screen:
YOUR-SITE.com/core/dashboard/pending_users
(there should be a link here from your top menu in the skin your using.)
JeffH:...So how does a person coming to my site confront such issues?...
The user would check their email and look for an email coming from your site. Inside that welcome email is a link to activate their profile. After clicking that link their account will be active and they can login using the credentials they provided at signup.
JeffH:....Also brings up question of how do we set approvals of members by administrator?....
It is possible to set administrator approval on user signups.
ACP -> USERS -> USER ACCOUNTS -> QUOTA CONFIG -> "Signup Method"
there are 3 settings:
Instant Validation - The new user account and profile are activated on signup.
Email Validation - An activation email is sent on signup to activate the new account.
Admin Validation - (as outlined above, use the PENDING USERS tab.)
JAMROOM
