blog documentation FAQ followers forum marketplace services youtube

Videos from JR4 Conversion are not playing

The Jamroom Network » Forum » Installation and Configuration » Page » Videos from JR4 Conversion are not playing
phase1studios
@phase1studios
11 years ago
8 posts
It appears that the videos were moved and converted to my JR5 site but I get a "The page you requested was not found!" error when I try to play one.

http://lineoutlive.com/jr5/videos/by_plays
updated by @phase1studios: 10/04/14 08:09:33PM
paul
@paul
11 years ago
4,335 posts
Hmm - Its not just videos, its the same with every JR5 item, audio, galleries, events etc.
Its as though the items haven't been allocated to the profiles. Did you successfully import all your artists/members prior to importing the other things?


--
Paul Asher - JR Developer and System Import Specialist
paul
@paul
11 years ago
4,335 posts
Just thought. Have you got the modules enabled for the quota the imported profiles are in?


--
Paul Asher - JR Developer and System Import Specialist
phase1studios
@phase1studios
11 years ago
8 posts
I did import the profiles first. The only quota that is available is the "Example Quota" that comes with JR5. I enabled all of the modules before the I converted all of the media. I didn't do anything with the quotas.
douglas
@douglas
11 years ago
2,804 posts
Do you have just one quota on your JR4 site?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
paul
@paul
11 years ago
4,335 posts
Did you set the import quotas correctly in jrImport config prior to doing the import?


--
Paul Asher - JR Developer and System Import Specialist
phase1studios
@phase1studios
11 years ago
8 posts
I don't think I did. Should I do that and then start again from the beginning?
paul
@paul
11 years ago
4,335 posts
Yes.
Drop the JR5 database tables, delete all the /data folders and reinstall JR5.
Email me your logins if you need any help with this.
Paul(at)motagator(dot)net


--
Paul Asher - JR Developer and System Import Specialist
phase1studios
@phase1studios
11 years ago
8 posts
Thanks. Before I do that I should ask about the mobile versions of the videos. I Am seein an error that says "cannot find URL for the media". I was hoping that the videos would be viewable with HTML 5.

http://lineoutlive.com/jr5/browning/video/72/young-emmit
paul
@paul
11 years ago
4,335 posts
Yes - I'm seeing that error popup on my iPhone as well.
Not seen that before. Are you sure the conversions are complete? Check the Activity log. Video conversions are pretty intensive and some servers can be slow doing them and if one is not done after 30 minutes, the conversion is abandoned.


--
Paul Asher - JR Developer and System Import Specialist
brian
@brian
11 years ago
10,149 posts
The video has not converted, or was converted incorrectly. If the video converts correctly it plays in the HTML 5 video player.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Tags