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solved Create Account - Select Group field not showing since update

The Jamroom Network » Forum » Installation and Configuration » Page » Create Account - Select Group field not showing since update
MAD
MAD
@madc
10 years ago
600 posts
Hey guys, Been away for awhile and came back and saw heaps of updates.
I have updated everything on my site and on the Create An Account page
the drop down has disappeared for which group ( members or Artists ) you want to sign up.
Need a fix asap as the site can't take sign ups at the moment
Keep getting this ( as you cant select an account )
Invalid Signup Account Type - please ensure you are choosing a valid Signup Account Type

PS I have checked the default skin ( NOVA ) and it is the same so it's not a skin edit problem

EDIT Installed brand new jrElastic and its the same


--
~ https://punkbandpromotions.com ~
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updated by @madc: 09/20/14 10:40:27AM
brian
@brian
10 years ago
10,148 posts
I can't think of any reason for it to stop showing a field unless the form designer is hiding it - go into the form designer for the signup page and make sure the quote id field is visible to all.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
Yeah I had to change it from Normal Users to Logged Out Users.
We are seeing other things like created form fields not showing in artists accounts for them to fill out

My question is was there another group added that has taken another groups ID?
As this was never set to normal users although now it is ??
So it seems to have moved up one id.


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
updated by @madc: 08/17/14 07:40:04AM
brian
@brian
10 years ago
10,148 posts
MAD©:
Yeah I had to change it from Normal Users to Logged Out Users.
We are seeing other things like created from fields not showing in artists accounts for them to fill out

My question is was there another group added that has taken another groups ID?
As this was never set to normal users although now it is ??
So it seems to have moved up one id.

I'm not sure I understand what you mean - no "ID"'s would change because of an upgrade if that is what you mean...


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
Yeah I dont know why it moved from logged out users up to Normal users. Got me stuffed as no-one else has access


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
brian
@brian
10 years ago
10,148 posts
MAD©:
Yeah I dont know why it moved from logged out users up to Normal users. Got me stuffed as no-one else has access

There were some changes in the form designer a couple months back to add in some missing options, so it could be that they were not set on your system so when the new options were added in they now show as the "default" (even thought they are not set).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
Ok well now none of my custom fields are showing in the profile editor
THEY ARE showing in the form designer.
I went into Form Designer and selected a field and added a few more groups etc.
Still didn't show
So I selected every group to display that one field
Still didn't show in the profile editor
Any ideas?


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
updated by @madc: 08/17/14 07:58:18AM
MAD
MAD
@madc
10 years ago
600 posts
Update.
Tried just selecting one group ( Artists )
Then it showed
But I need to show it to multiple groups
So whats the fix?


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
brian
@brian
10 years ago
10,148 posts
MAD©:
Ok well now none of my custom fields are showing in the profile editor
THEY ARE showing in the form designer.
I went into Form Designer and selected a field and added a few more groups etc.
Still didn't show
So I selected every group to display that one field
Still didn't show in the profile editor
Any ideas?

So you're in the form designer for the profile/settings view and you don't see your custom form fields? And you go into the form designer and they show there?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
Yes . Read my update above
They show on the profile edit page if I only select one group


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
updated by @madc: 08/17/14 08:11:12AM
brian
@brian
10 years ago
10,148 posts
MAD©:
Yes . Read my update above
They show if I only select one group

Hmm - that was actually an issue that was fixed many versions ago, so something is not right. I'll need your site login and FTP login. Being Sunday morning I have very limited time but will try to check it out.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
It hasn't changed but I will find the details and email you. Cheers mate


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
MAD
MAD
@madc
10 years ago
600 posts
ok sent


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
brian
@brian
10 years ago
10,148 posts
OK this is fixed now - wasn't actually related to the form designer, but a new "group authentication" function that went in a version or two ago - it wasn't accounting for multiple quota id's, so I've got that fixed on your site and it will be in the next core release.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
MAD
MAD
@madc
10 years ago
600 posts
I gotta say, I have been away for a little while cause of work commitments.
Come back and within 1 hour the crew were on the case.
I can't say this enough, The support here is fantastic and no other software even comes close!

Keep up the good work guys!


--
~ https://punkbandpromotions.com ~
Check us out for all your Punk/Alternative Music!
Check us out on Facebook:- https://facebook.com/PunkBandPromotion
brian
@brian
10 years ago
10,148 posts
MAD©:
I gotta say, I have been away for a little while cause of work commitments.
Come back and within 1 hour the crew were on the case.
I can't say this enough, The support here is fantastic and no other software even comes close!

Keep up the good work guys!

No problem - glad I was able to fix it for you.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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