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Can't Install Genosis

The Jamroom Network » Forum » Genosis » Page » Can't Install Genosis
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@novis97
7 years ago
13 posts
Helo,
why can't I install genosis on my hosting.
Error: Error: Query Error: Table 'sheva_bani.jr_jrcore_module' doesn't exist'

I have followed the guidelines in the documentation

My hosting uses PHP 7.0 and MariaDB (Mysql)

Thank for helping
updated by @novis97: 03/18/19 07:22:41AM
michael
@michael
7 years ago
7,788 posts
That error means that the database table that the software expected to be there is not there.

So the issue is probably somewhere else. Run through the installation again. If you get the same issue again check your servers error logs for any other related server errors and post them here.

--edit--
The system requirements are here:
https://www.jamroom.net/the-jamroom-network/documentation/getting-started/774/server-requirements

maybe mod_rewrite not existing could be an issue at a guess
updated by @michael: 12/13/18 08:50:00PM
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@novis97
7 years ago
13 posts
I checked log MariaDB. this result:
181214 07:13:14 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql
181214 7:13:14 [Note] /usr/sbin/mysqld (mysqld 10.0.37-MariaDB) starting as process 821 ...
181214 7:13:14 [Note] Plugin 'InnoDB' is disabled.
181214 7:13:14 [Note] Plugin 'FEEDBACK' is disabled.
181214 7:13:14 [Note] Server socket created on IP: '::'.
181214 7:13:14 [Note] /usr/sbin/mysqld: ready for connections.
Version: '10.0.37-MariaDB' socket: '/var/lib/mysql/mysql.sock' port: 3306 MariaDB Server
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@novis97
7 years ago
13 posts
is it not provided MYSQL data to be entered manually, besides the installation method.?
michael
@michael
7 years ago
7,788 posts
* Plugin 'InnoDB' is disabled.

That will be an issue, most of the tables are innodb. See if you can get your host to enable it.
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@novis97
7 years ago
13 posts
I have innoDB enabled.
But 500 internal server error.
then i switch php type form PHP FPM to FCGID, and run.
But warning:
The following directories are not writable:
data/cache
data/config
data/logs
data/media
ensure they are permissioned so the web user can write to them

I have change attrbt to 777. but still display warning above. Why?
why is it so difficult. I have given up :(
douglas
@douglas
7 years ago
2,800 posts
novis97:
I have innoDB enabled.
But 500 internal server error.
then i switch php type form PHP FPM to FCGID, and run.
But warning:
The following directories are not writable:
data/cache
data/config
data/logs
data/media
ensure they are permissioned so the web user can write to them

I have change attrbt to 777. but still display warning above. Why?
why is it so difficult. I have given up :(


Try changing those directories to 755 instead.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@novis97
7 years ago
13 posts
still can not :(
http://shevafish.com/banilathief/install.php

any solution? :)
michael
@michael
7 years ago
7,788 posts
This is our server setup guide:
https://www.jamroom.net/brian/documentation/guides

The simplest setup is to use our hosting:
https://www.jamroom.net/hosting

The difficulties you are having are all coming from the limitations or configuration of your server.
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@novis97
7 years ago
13 posts
I use vps for many models.
I think the reference given is too general
michael
@michael
7 years ago
7,788 posts
novis97:...I think the reference given is too general
too general?

The guide to setting up a server is very detailed.
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@novis97
7 years ago
13 posts
i have installed succesfully. but i should uncomment deflate at .htaccess. because i did't know enable deflate.
it seems to work, but css doesn't work perfectly. Black background does not appear like a genosis template.
is there a connection with the deflate module?
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@novis97
7 years ago
13 posts
Done for deflate. Deflate have enable, but has disable Cloudflare.
I reinstalled genosis, but skin not working like preview/demo. Background not rendering. still white colour. not black. http://shevafish.com/banilathief/
updated by @novis97: 12/15/18 10:34:56PM
michael
@michael
7 years ago
7,788 posts
cloudflare is likely the cause of your issues. Jamroom has its own caching mechanisms. Im not totally familiar with cloudflare but believe its a distributed caching system.

There have been reports of other issues in these forums where disabling cloudflare has been the solution.

May also pay to run the integrity check again and clear the caches:
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> INTEGRITY CHECK
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> RESET CACHE

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