Unable to install jrgenosois

I have just done a clean install of jamroom on my website and can log into it no problem, Have gone to the market and attempted to install the jrgenosis package but get the following message almost immediately

ERROR: unable to rename skin symlink jrGenosis - check file permissions (3)

Would appreciate any assistance as this is my first time using a CMS

Screenshot enclosed

Thanks in advance

-EDIT- This is independently hosted and NOT Jamroom hosted

updated by @hullmeister: 03/03/18 08:44:28AM

First guess is the server you're using is not able to use the 'symlink' function. Go to:
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK

and make sure all the lights are green. Then run the integrity check from
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> INTEGRITY CHECK

If your server cant use the 'symlink' function then its probably going to run into other problems too, but if you still want to try out Genosis, you can download it from here directly as the full genosis package and install that on your server.

https://www.jamroom.net/genosis

--edit--
Another possible cause is that your apache server is not allowed to use the rename() function. This probably would not show up in the system check, you'd need to ask your hosting company to allow this.
updated by @michael: 10/16/17 01:55:09AM