solved Invalid System Id

mollycakes
@mollycakes
8 years ago
25 posts
I receive an error whenever I try to install Genosis from the marketplace. After pressing install, I confirm yes to install all items in this bundle and then I receive another prompt "Invalid system id".
genosis.jpg
genosis.jpg  •  102KB


updated by @mollycakes: 10/01/16 03:22:48PM
mollycakes
@mollycakes
8 years ago
25 posts
Solved but now I receive "Unable to symlink new skin jrGenosis - check file permissions"
michael
@michael
8 years ago
7,715 posts
might need to check that your server meets the requirements to run jamroom:

Docs: Requirements
https://www.jamroom.net/the-jamroom-network/documentation/getting-started/774/requirements

Sounds like either your server is not able use the 'symlink' function to move the filesystem around.

What happens when a new module is installed via the marketplace is that the old version is moved to its version number and a new version is downloaded.

Ask your server company to check to see if your server is able to do that.

If its not possible, then the way around it is to not use the marketplace for updates and installs and download the files from jamroom.net and upload them to the server.

That way will avoid the need for symlinks, but its much more of a hassle to keep your system up to date.
mollycakes
@mollycakes
8 years ago
25 posts
Thank you! I am trying a manual upload as I see the symlink is disabled in php.
mollycakes
@mollycakes
8 years ago
25 posts
Ok the manual install worked perfect! Thank you again!


updated by @mollycakes: 07/02/16 10:02:43PM
paul
@paul
8 years ago
4,326 posts
Consider using our hosting, particularly the 7 day free trial, for a guaranteed fully functional installation of Jamroom and Genosis - https://www.jamroom.net/mollycakes/hosting/overview
There's alway the worry that if your server isn't meeting the minimim specs. there will be other issues as well.
Paul


--
Paul Asher - JR Developer and System Import Specialist

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