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jrVideo not working in Chrome and Microsoft Edge

The Jamroom Network » Forum » Design and Skin Customization » Page » jrVideo not working in Chrome and Microsoft Edge
derrickhand300
@derrickhand300
7 years ago
1,353 posts
...but is working in Firefox and Safari
Anyone else seeing this issue?
Thanks
updated by @derrickhand300: 11/05/17 06:58:50PM
brian
@brian
7 years ago
10,148 posts
Yep - this is an issue with Chrome, and it's fixed in Jamroom 6.1:

https://www.jamroom.net/the-jamroom-network/blog/93/jamroom-61-beta-kickoff

After upgrading just make sure all modules are up to date, then run an integrity check with the "Repair modules" option checked,
then go into the ACP -> Profiles -> Video -> Tools and run the "Verify Video Files" tool - that will create new queue entries for each video on your system and run them through a quick verification process to ensure your videos are setup to work properly with Chrome.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
7 years ago
3,603 posts
Will it be fixed for ms 'Edge' browser as well? I have a couple members even now who can't play uploaded audio files while they're on Edge browser. (windows 10). (i'm still on 6.0.7)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
michael
@michael
7 years ago
7,715 posts
What this upgrade does is sets the mp4 version of the videos as the default version and leaves the flash version as the fall back version.

If you have over-ridden the default item_detail.tpl of the jrVideo file, then you've probably got this in your template:
{elseif $item.video_file_extension == 'flv'}
Change it to 'm4v'
{elseif $item.video_file_extension == 'm4v'}
To match the default modules version.

Not sure about audio files, they should play.
derrickhand300
@derrickhand300
7 years ago
1,353 posts
thank you

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