in progress Problem with Simple Custom Forms

Trying to create a FORM but I cannot remove the "Content" box
I just want the form to have name-address-phone number- email address-
But the option to delete the "content" field is grayed out. I have unchecked the "content" field options so it should not show up ( active and required unchecked- cleared cache including form cache and ran integrity check)
Also no matter what size i make the widget the form runs outside the box and has an iframe slider at the bottom- how to correct this?
updated by @derrickhand300: 07/18/17 12:02:46PM

Here is an attachment showing what I am seeing- I just installed the system Core update and all other updates...then ran Integrity Check again and reset caches- including browser

I can do this ok on my test site.
Can you detail the process so that I can replicate this issue?
Thanks


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Paul Asher - JR Developer and System Import Specialist

Also the form message is not appearing..
I created a new form
I added fields to the form including name- address that includes city-state-zip-then added a field for email address
I set these fields to active and required ( no log in required) and checked the "unique" box because this form is for a "sweepstakes" where i give away merchandise so i just want each person to enter once.
I created a FORM MESSAGE that explains that this sweepstakes is for USA residents only..-then I saved the form
I cleared caches-ran integrity check and noticed that the form runs outside the widget no matter what size it is.. and that the large CONTENT box is still visible at the top of the form...so I reopened the form- and tried to delete the content field but the delete button is grayed out and is not clickable
So I unchecked the "active" and "required" boxes in the "content" field thinking this remove it-it didnt...so thinking this may be a cloudflare caching issue I logged into cloudflare and set it to run in development mode- then purged the entire cache-ran integrity check again and reset cache...then deleted the browser cache and refreshed the page...no changes...
The content box is still at the top and the form is still in an iframe thats bigger than the widget
The I went to the marketplace- updated the core- then ran all available updates..went to integrity check and ran it include all the module repair functions- it would not complete after 20 minutes- so i refreshed the page- then ran integrity check but without the repair functions and it quickly completed
Cleared browser caches and viewed page again- no changes
Thats pretty much everything- System check shows everything is ok except that Geo-location module which I am not using..
You can view the form here
http://roughneckcity.com/sweepstakes
Thanks paul

Here are the FIELDS I have created- you can see the delete button on CONTENT grayed out also

Here are the form message settings attached

Here is a screenshot of an overview of my custom forms and their settings

updated by @derrickhand300: 04/12/17 06:43:00AM

I also notice that testing the form that the "CUSTOMER NAME" is not being submitted in the email even though its enabled in the form- here you can see what it sends to email pls notice "customer name" is not included in the email

So here is a summary of the issues I am seeing
1-The form on the webpage is in an iframe thats to big for the widget- no matter what size you make the widget
2- the form designer will not allow removing the CONTENT field
3-The form will not submit CUSTOMER NAME in the resulting email
4- The FORM MESSAGE is not appearing with the form on the webpage
Thanks again

I do GREATLY appreciate your help Paul
But as feedback- this is an example of why I have deleted all my JR sites except 1- which i still am working to rebuild on another platform. To create this page I figured would take me 2 hours max to create...but now it looks like it could take DAYS
I have run into this over and over so much that after a huge investment in JR for me..I have had to give up on it
I experience issues with simple things like 'Simple Custom Forms" so many times that i just gave up
But I cannot get this site moved for months and i really would like to accomplish this even if it takes days to create a simple custom form
So thats my honest feedback and I hope you will continue to help me
( i have NEVER edited the module code for form editor)
Thanks
Curtis
updated by @derrickhand300: 04/12/17 08:00:03AM

I just checked my other contact form thats been in use for a few years- its also not delivering the name of the person to the resulting email AND same issue with the "content" box-it also cannot be deleted in that form
Hope that is some help

Let me have the site url and the admin login. If I can see the issue first hand it'll be easier and quicker than trying to replicate it.
Thanks


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Paul Asher - JR Developer and System Import Specialist

There are 2 issues here:

form_content - this is a LOCKED field, and is currently required. You CAN however change the groups to have it only show to say "admins", and that should hide it.

the name of your "customer name" field is "form_name" - this needs to be changed to something like "form_customer_name". The problem is that "form_name" is already being used internally, and that internal usage overrides yours.

So I will get a ticket open to make sure that fields cannot be created that could clash with the custom forms module (since the form designer is handled by the CORE and the custom forms just uses the core functionality).


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Thank you Brian- I have set the quota for "content box" to Master Admin...then cleared cache- integrity check- purged Cloudflare...cleared browser cache...then logged out and checked it-But its still there.
Also any advice on how to keep the form inside the widget without an iframe slider?
Also how do i get the form message to show up?
Thanks!
updated by @derrickhand300: 04/13/17 06:23:25AM

I'm working on an updated version of the module this morning. The problem here is that when we do our testing on the custom forms module, we use the direct form view - NOT the site builder widget, so there's been some updates that were added to the core form support that need to be carried over to the widget view.

I'll have an update out shortly that should fix these issues up when using it in site builder.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Thank you Brian

Thanks Brian-Installed the update this morning and it is displaying correctly on my site now
Question: Is the form using IP address to determine if I have already submitted once- or is it supposed to use he email address provided or address or something? The reason i ask is when trying to test the form I use completely new form credentials like
Name=Tester
Address= 123 test lane
email= tester@yahoo.com
Each time I get an error message saying I have already submitted this form
I have the form set so that each person can only enter once- but if its using the IP address apparently there is no way i can test it and make sure its working before i go love?
Thanks again
updated by @derrickhand300: 04/17/17 08:38:54AM

Use the DataStore Browser in the Custom Form module's Tools section to location the previous form contact, then delete it. You should then be able to submit a form from that user again.
hth


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Paul Asher - JR Developer and System Import Specialist

Thank you Paul