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investigating Simple Chat Pushes The Menu Off Screen

The Jamroom Network » Forum » Design and Skin Customization » Page » Simple Chat Pushes The Menu Off Screen
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
826 posts
i love the new simple chat module it works great and looks great but one thing i notice with all the skins i tried it pushes the menu off screen ? is there somewhere i can edit something so the menu just responds like a shrinking page or something so it wont go off screen like that ?
updated by @zachary-moonshine: 04/19/17 09:58:23PM
gary.moncrieff
gary.moncrieff
@garymoncrieff
8 years ago
865 posts
I have never come across this on my site, my menus stay responsive with the rest of the site, strange that your menu isn't responsive. However I see it on here (Jamroom.net). At a guess its something to do with the new 100% width skin menus, 
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
826 posts
yeah its strange everything else is responsive on it too, you would think it would just shrink... what is its location in templates maybe the menu is not set to 100% or auto ?
michael
@michael
8 years ago
7,791 posts
screenshot please.
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
826 posts
here is a before and after
screenshot.PNG.png
screenshot.PNG.png  •  1MB

screenshot2.PNG.png
screenshot2.PNG.png  •  678KB

gary.moncrieff
gary.moncrieff
@garymoncrieff
8 years ago
865 posts
Open the chat pane here and extend it's width to see the result.
updated by @garymoncrieff: 01/15/17 01:53:17AM
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
826 posts
yeah it does the same thing here as well, i demoed it with every skin as well same thing tried on chrome firefox and opera all the same thing. I am on a laptop with a smaller screen but it is wide ?
lornawebber
@lornawebber
8 years ago
334 posts
We have the same issue on our site.
updated by @lornawebber: 01/16/17 10:22:43AM
nate
@nate
8 years ago
917 posts
This looks like a combo of small screens and wide menus. Not 100% sure what we can do about it, but we'll check it out.
lornawebber
@lornawebber
8 years ago
334 posts
The images I posted are on a 19" wide screen monitor.
updated by @lornawebber: 01/16/17 10:23:03AM
nate
@nate
8 years ago
917 posts
lornawebber:
Sorry if I've hijacked Zachary's query. I can raise a support ticket and provide an Admin login if that would help.

You should created a separate topic.
brian
@brian
8 years ago
10,149 posts
This is likely to happen on computers with small or narrow screens - i.e. 1024x768. To be honest I am not sure of a solution at this point other than to make the chat window as narrow as possible, or launch chat in the mobile window - i.e.

http://yoursite.com/chat/mobile

We have a ticket open on this but it's going to be a tricky one to fix if it is possible.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
8 years ago
334 posts
My screen is 1280 x 1024.
nate
@nate
8 years ago
917 posts
lornawebber:
My screen is 1280 x 1024.

That's pretty small these days.
brian
@brian
8 years ago
10,149 posts
lornawebber:
My screen is 1280 x 1024.

Yeah at 1280 width, if your site is 1140px wide (which yours is) it is going to get pushed off. I think the best solution here is an easy to click "popup" button to bring the chat out into it's own window - we'll check that out.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net