closed Simple Custom Forms Not Working Properly?

derrickhand300
@derrickhand300
10 years ago
1,353 posts
I just tried to make a simple contact form...but the text area for "EMAIL ADDRESS" keeps getting left out...you can see the screenshot of the settings in the form designer and the output of those settings...I have actually added the email text area twice trying to get one to stick...and i have ran integrity check after each attempt...but still i only get a message box and no place for the sender to include their contact email address
Am i doing something wrong?
Thanks
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updated by @derrickhand300: 11/06/15 11:02:31AM
douglas
@douglas
10 years ago
2,804 posts
The email field will only show if you are logged out.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
derrickhand300
@derrickhand300
10 years ago
1,353 posts
Thanks, ive tried it both ways, logged in and logged out, with the same result.
douglas
@douglas
10 years ago
2,804 posts
If you have that form setup for logged in users only, it will also not show.

Do you have a link we can check out?

You may need to send us your admin login as well. support[at]jamroom[dot]net


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
derrickhand300
@derrickhand300
10 years ago
1,353 posts
http://sayreeagles.net
I just sent an email with the log in details.
Thanks
updated by @derrickhand300: 10/02/15 02:08:14PM
derrickhand300
@derrickhand300
10 years ago
1,353 posts
Seems i am required to pay to send you the logbin detsils
Dont worry with it- i have a paid yearly contact firm on my other sites i can also use on this one
Thanks
michael
@michael
10 years ago
7,800 posts
Its showing up now. You had the "Display Groups" set to show for just users in a (quota) that was called "all users"
Quote: (quota) All Users

But logged out users are not in that quota, neither are the users in the "(quota) Admin"

So what you were really after for that Display Groups was the setting:
Quote: (group) All Users (including logged out)

Once I changed it to that, the email field became visible.

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