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500 errors

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DannyA
@dannya
10 years ago
584 posts
A recent update seem to have crashed my dev server. I am getting a 500 error but there is nothing in the apache logs

"GET / HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.2; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0"

My sysadmin believes the app is writing a log to a custom location. Is this correct? if so, where.

If not, do you have any suggestions? If I do a fresh install of the core will all my other modules and configuration have to be re-installed?
updated by @dannya: 04/30/14 09:55:36PM
MAD
MAD
@madc
10 years ago
600 posts
Check your permissions for the files.

500 is a server error which could mean the owner of some files are wrong.

Did you update from the Marketplace or just add the files to your server?
If the latter you would need to ftp them up as the owner of the files.

If it's not permissions check your server error logs ( not just apache ) to see the error


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DannyA
@dannya
10 years ago
584 posts
Not sure how what the permissions should be. Is it better to re-install? Would I have to reconfigure everything?
brian
@brian
10 years ago
10,148 posts
You'll want to check the web server error_log - that entry you posted is from the web server access log. The error log will tell you the actual error encountered.

JR does not write anything to a custom location.

Hope this helps!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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