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solved Initial Create Account Error 404

The Jamroom Network » Forum » Installation and Configuration » Page » Initial Create Account Error 404
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
I successfully installed Jamroom5 on my 1and1 server. I'm not able to Create my initial account and get a 404 error.

The URL of the site is http://thevapetrade.com/jamroom-core-5.1.32/





updated by @gmeshowcase: 05/13/14 07:37:48AM
brian
@brian
10 years ago
10,148 posts
Make sure you have uploaded the .htaccess file to your Jamroom directory - it's a "hidden" file, so make sure your FTP client is set to show hidden files.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Yes, it's uploaded.
brian
@brian
10 years ago
10,148 posts
jcoppage:
Yes, it's uploaded.

The you should not get that error - that error is from your web server trying to find an actual file by that name - if the .htaccess is uploaded (and working) then it will be passed through the jrCore router, and you would get a different error if the user module/view was not found.

So double check that .htaccess and mod_rewrite are allowed and working on your server.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
The only way I was able to get the PHP working was to edit htaccess file. I had to add script that would enable PHP 5.3 on 1and1. After I edited and saved the htaccess then uploaded it, everything worked up until now. That's how I know it's uploaded and working. Is it possibly having to change the READ WRITE status of the file?
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
mod_rewrite? Where do I check that?
douglas
@douglas
10 years ago
2,790 posts
You'll want to contact your hosting provider about mod_rewrite, its not something that is controlled by Jamroom.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
1and1 suggest putting this Options -MultiViews in the htaccess before the mod_rewrite.

For the record I tried this. I also tried just removing - Index that is already attached to Options - MultiVieews in the code provided by Jamroom.

No luck.

I have an old computer with an i3 processor sitting here that I might turn into a server and try using jamroom on it. Might be easier instead of using 1and1 shared virtual host that I'm using.
paul
@paul
10 years ago
4,326 posts
DigitalOcean might be quicker and easier -
https://www.jamroom.net/brian/documentation/guides/1188/high-performance-jamroom-on-digitalocean


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Paul Asher - JR Developer and System Import Specialist
brian
@brian
10 years ago
10,148 posts
jcoppage:
1and1 suggest putting this Options -MultiViews in the htaccess before the mod_rewrite.

One other thing you could try is a "RewriteBase" entry just after the "RewriteEngine On" part - so it would look like this:

RewriteEngine On
RewriteBase /

I've seen some hosting providers (such as Godaddy) require that - not sure about 1and1 but it might be worth a try.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Currently I'm on DigitalOcean following your instructions but I'm stuck on the /etc/apache2/apache2.conf part because I don't know how to exit or save.
brian
@brian
10 years ago
10,148 posts
If you look at the bottom of your screen (assuming you are in the pico editor) you will see that there are options listed along the bottom - one of which is:

^X Exit

The ^ before the X means "control" - hold down your control/ctrl key and press X. You will be prompted to save and press "y".

http://www.math.purdue.edu/~bell/Course/pico.html

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Ah!
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
I can't paste the Ruid2 URL into the dashboard. Now I can't get back to the 'home" directory either.
brian
@brian
10 years ago
10,148 posts
jcoppage:
I can't paste the Ruid2 URL into the dashboard. Now I can't get back to the 'home" directory either.

I'm not sure what you mean - if you're following the DO guide there is no "dashboard". Can you clarify?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
The black screen that you type the commands in. I can't paste the URL.
brian
@brian
10 years ago
10,148 posts
Then you will need to type it in... I'm guessing you are talking about a terminal window?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Yes. Terminal Window. OK.
michael
@michael
10 years ago
7,715 posts
Normally paste for me is ctrl+v but sometimes shift+insert works when ctrl+v doesn't.
MAD
MAD
@madc
10 years ago
600 posts
Terminal on mac paste is command+v


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douglas
@douglas
10 years ago
2,790 posts
To paste into the terminal window for Windows, I click the right mouse button where I want to paste.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Tried all that. I'm on a mac. None were working but I'm not sure if it was a browser issue. I can't remember if I was using Chrome or Safari. I will try again. Thanks.
douglas
@douglas
10 years ago
2,790 posts
To my knowledge, the command window is not a browser feature, at least it isn't for a Windows PC, it is its own window/program. I use Putty for root login, someone else will have to chime in on what to use for Mac.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
On a mac it's called Terminal and you can find it in the Utilities dir in Applications.


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SheliaReed
SheliaReed
@gmeshowcase
10 years ago
64 posts
Regardless. I can't paste, scroll up, etc. All in all. Too much trouble. I gave up and will move on.

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