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solved Profiles not showing in profile or account browser after 5.1.27 core update.

The Jamroom Network » Forum » Using Jamroom » Page » Profiles not showing in profile or account browser after 5.1.27 core update.
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
I have One All module configured for new site. I successfully signed up a test account using oneall > yahoo address.

I can see that profile in the quota browser, under the default signup quota.
I click on that but do not see the profile listed.

I go into the one all module and view social connections and see the linked account.

The profile does appear on the site correctly along with the test content I uploaded to it.

I go to the profile and user account browsers, but do not see the account.
Shouldn't there be a listing for that account in the profile and user browsers also?

EDIT: modified title to reflect actual issue.
updated by @ilovehousemusic: 04/09/14 05:08:11AM
brian
@brian
10 years ago
10,148 posts
Do you see any errors in your Activity log? Are you able to see the profile at all? You said you had "test content" you uploaded, so I'm assuming the profile is working.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
Unlikely to be related, but this had me tearing hair out earlier this week so I'll mention it just in case you use Adblock plus or similar:

I've found some fields not appearing correctly (specifically a field named "googleplus") and found the reason to be Adblock plus, a Firefox extension which is installed in my browser.

If you are using an adblocker and the field/item exists in the html but is hidden, try disabling the extension for the site or page. Firefox > Tools > Adblock plus > Disable on yoursite.com.


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¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
10 years ago
10,148 posts
Yes - I can see nothing related to "ShareThis" when I am on Firefox - just blanks everywhere.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
@brian - yes the profile displays as does the test content.

I did a few more things here.

1. Checked what @SteveX mentioned. Using Chrome and Safari same issue.
2. Created new profiles using the master_admin account but the profiles don't show up in the browser either. I think the problem may be elsewhere.
3. I checked the activity log, will post it below.
4. I am working with a cloned Elastic Skin - I named it "hiphop" (no prefix). Would that cause a problem?

<span class="php_Notice">[05-Mar-2014 03:42:06 UTC] PHP Notice: Undefined index: option in /home/xxxxxx/public_html/modules/jrCore/lib/misc.php on line 536 [x 29]

<span class="php_Notice">[05-Mar-2014 03:42:06 UTC] PHP Notice: Undefined index: option in /home/xxxxxx/public_html/modules/jrCore/lib/misc.php on line 549 [x 58]

<span class="php_Notice">[05-Mar-2014 16:46:51 UTC] PHP Notice: Undefined index: option in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/lib/misc.php on line 536 [x 95]

<span class="php_Notice">[05-Mar-2014 16:46:51 UTC] PHP Notice: Undefined index: option in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/lib/misc.php on line 549 [x 190]

<span class="php_Notice">[05-Mar-2014 19:24:52 UTC] PHP Notice: Undefined index: user_active_profile_id in /home/xxxxxx/public_html/modules/jrFoxyCart/index.php on line 1426 [x 48]

<span class="php_Notice">[06-Mar-2014 00:22:06 UTC] PHP Notice: Undefined index: p in /home/xxxxxx/public_html/modules/jrFoxyCart/profile.php on line 137 [x 1]

<span class="php_Warning">[06-Mar-2014 00:22:08 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/xxxxxx/public_html/modules/jrFoxyCart/profile.php on line 561 [x 1]

<span class="php_Notice">[06-Mar-2014 00:43:59 UTC] PHP Notice: Undefined index: profileUrl in /home/xxxxxx/public_html/modules/jrOneAll/index.php on line 183 [x 2]

<span class="php_Warning">[06-Mar-2014 03:13:19 UTC] PHP Warning: strlen() expects parameter 1 to be string, array given in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/lib/form.php on line 720 [x 14]

<span class="php_Notice">[06-Mar-2014 04:25:57 UTC] PHP Notice: Undefined index: jrCore_cache_seconds in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/index.php on line 8525 [x 2]

<span class="php_Notice">[06-Mar-2014 04:57:23 UTC] PHP Notice: Undefined index: jrCore_cache_seconds in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/index.php on line 8647 [x 15]

<span class="php_Notice">[06-Mar-2014 14:34:23 UTC] PHP Notice: Undefined index: _3 in /home/xxxxxx/public_html/modules/jrMarket/index.php on line 1494 [x 1]

<span class="php_Fatal">[07-Mar-2014 01:25:55 UTC] PHP Fatal error: Uncaught --> Smarty Compiler: Syntax error in template "/home/xxxxxx/public_html/data/cache/jrCore/06aa044c0ee2135ed3be73d6fb22a98e.tpl" on line 69 "{* bring in module features *}" - Unexpected "* " <-- [x 1]

<span class="php_line"> thrown in /home/xxxxxx/public_html/modules/jrCore-release-5.1.27/contrib/smarty/libs/sysplugins/smarty_internal_templatecompilerbase.php on line 69 [x 1]

<span class="php_Notice">[07-Mar-2014 04:38:35 UTC] PHP Notice: Undefined offset: 1 in /home/xxxxxx/public_html/modules/jrComment-release-1.1.3/index.php on line 58 [x 1]

<span class="php_Notice">[07-Mar-2014 06:19:43 UTC] PHP Notice: Undefined index: profile_private in /home/xxxxxx/public_html/modules/jrImage/include.php on line 491 [x 4]

updated by @ilovehousemusic: 03/07/14 08:01:15AM
brian
@brian
10 years ago
10,148 posts
Looks like you have a fatal template error in there you will want to fix, but other wise the only thing I can think that would prevent the profile from shopwing is either:

1) The profile_active flag is not set to 1 for the profile
2) The profile_private flag is set to 0 or 2

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
@brian - to clarify - the profiles are showing on the site. The profiles are NOT showing in profile browser and user account browser.

I double checked to make sure they are are set to "Global- Anyone" for the yahoo synced account, and for the profiles created with Master Admin. There are no pending users in the admin > dashboard.

I can log into phpmyadmin and check those values, can you tell me where to look exactly?

Thanks!
updated by @ilovehousemusic: 03/07/14 10:45:18AM
brian
@brian
10 years ago
10,148 posts
Do you mean NO profiles are showing in the profile browser? If so, make sure and reload the Core module - there was a short period of time right after the 5.1.27 release that the datastore function was broken, but it's been fixed.

Let me know if that is what you mean.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
@Brian - Correct! As seen in the image. OK I'll do that!
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
That fixed the problem! Thanks Brian. I'll close this.
brian
@brian
10 years ago
10,148 posts
iLoveHouseMusic:
That fixed the problem! Thanks Brian. I'll close this.

No problem - glad to hear that.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iLoveHouseMusic
iLoveHouseMusic
@ilovehousemusic
10 years ago
517 posts
@brian - question - in situations like this where the original post title, wasn't even close to what the problem was.....do you want or recommend that I change the title to a more appropriate description?

I'm sure this wont happen with many people in the future (I tend to monitor Jamroom updates religiously and probably downloaded the system core 5.1.27 update soon after it was released) But for search purposes it would give the appearance that there was something wrong with the Oneall/Yahoo connect, but there wasn't.

Let me know, just want to help out!
brian
@brian
10 years ago
10,148 posts
iLoveHouseMusic:
@brian - question - in situations like this where the original post title, wasn't even close to what the problem was.....do you want or recommend that I change the title to a more appropriate description?

I'm sure this wont happen with many people in the future (I tend to monitor Jamroom updates religiously and probably downloaded the system core 5.1.27 update soon after it was released) But for search purposes it would give the appearance that there was something wrong with the Oneall/Yahoo connect, but there wasn't.

Let me know, just want to help out!

Sure - if you want to modify it to better reflect the issue, I'm OK with that ;)

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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