solved Redirecting to Index page

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@dobmat
10 years ago
93 posts
Hello

I'm new to Jamroom and just started by installing it. So my query may seem to be very basic. I'm following instructions in the documentation page of Jamroom site. I installed it by clicked "Install Jamroom" button if I click on "Continue to Your New Jamroom" button I'm getting redirected to index page. Please help me.
updated by @dobmat: 04/21/14 08:20:52PM
brian
@brian
10 years ago
10,148 posts
Welcome to the JR forums! That sounds correct - you next need to click in the upper right and choose "create account" - the first account created in the system will be your "master admin" account.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@dobmat
10 years ago
93 posts
Hi

Thanks a lot for the quick reply. I'm getting requested URL not found on the server if I go for "create account". I have downloaded just the core. Do I need any other components. There is no directory being created by the name user/ under my jamroom directory.

Thanks a lot for helping me.
douglas
@douglas
10 years ago
2,793 posts
Do you have the .htaccess file uploaded?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
brian
@brian
10 years ago
10,148 posts
Yeah - sounds like the .htaccess file is missing. Note that on most systems a file beginning with a period is considered a "hidden" file - make sure you have set your FTP client to "show hidden files" and make sure the .htaccess file that came with the JR core download has been uploaded to your Jamroom directory on your web host.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@dobmat
10 years ago
93 posts
Hi

Yes, I have the .htaccess file in my jamroom folder. I'm using Linux machine and I can see the file if I press ctl+h. I'm using defualt /var/www/ document root directory but I've changed the permissions. Is that causing the probelm.

Thanks.
brian
@brian
10 years ago
10,148 posts
dobmat:
Hi

Yes, I have the .htaccess file in my jamroom folder. I'm using Linux machine and I can see the file if I press ctl+h. I'm using defualt /var/www/ document root directory but I've changed the permissions. Is that causing the probelm.

Thanks.

If you're getting page not found, then it means the mod_rewrite rules are not being used. Have you enabled mod_rewrite on your server? Try doing:

Quote:
a2enmod rewrite headers

as the root user, then restart apache - not sure of your distro but it could be:

/etc/init.d/httpd restart

or if you are on ubuntu:

service apache2 restart

Then try again.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 03/06/14 07:24:18AM
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@dobmat
10 years ago
93 posts
Hi

mod_rewite is enabled. I ran the commands and restarted apache. But still getting "The requested URL /jamroom/user/signup was not found on this server".
douglas
@douglas
10 years ago
2,793 posts
Just to make sure, you have the .htaccess file in the jamroom directory and not the root correct?

It needs to be in the same directory your installing Jamroom in.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@dobmat
10 years ago
93 posts
Yes it is in /var/www/jamroom/ along with install.php install.txt and other files and folders.

Thanks.
brian
@brian
10 years ago
10,148 posts
If the .htaccess file is there, but you continue to receive a "not found" error, then I would think mod_rewrite for some reason is not working correctly on your server. I would double check that everything has been upload properly - i.e. you should have:

/var/www/jamroom/.htaccess
/var/www/jamroom/modules (all modules like jrCore in here)
/var/www/jamroom/skins (all skins in here like jrElastic)

One other thing you could try is adding a "RewriteBase" line in the .htaccess file - i.e.:

RewriteEngine On
RewriteBase /jamroom

If you have all that, and continue to have that error, something is not right. It's hard to debug it remotely though, but if the file structure is correct, then I would suspect mod_rewrite.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@dobmat
10 years ago
93 posts
Hi

I reinstalled my OS to start from scratch but I'm still getting same error. I tried all the things that was suggested. I'm not sure how to go ahead from here.

Thanks.
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@dobmat
10 years ago
93 posts
Hi

I got it solved. It was to do with apache configuration which did not allow URLs to be overridden.

Thanks for the inputs.
brian
@brian
10 years ago
10,148 posts
dobmat:
Hi

I got it solved. It was to do with apache configuration which did not allow URLs to be overridden.

Thanks for the inputs.

Glad to hear that - thanks for the followup.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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