blog documentation FAQ followers forum marketplace services youtube

solved Profile youtube and soundcloud not loading

The Jamroom Network » Forum » Using Jamroom » Page » Profile youtube and soundcloud not loading
johnchansa
@johnchansa
10 years ago
195 posts
The youtube and soundcloud items on my JR4 site are not loading in the artist profiles.It was okay a week ago.The photos and songs are loading okay as well.What could be the issue?
http://www.zmusicportal.com/B1_Promo/
http://www.zmusicportal.com/Alabama/
updated by @johnchansa: 12/29/14 09:14:37AM
douglas
@douglas
10 years ago
2,791 posts
Are you seeing any errors in your error logs?


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
johnchansa
@johnchansa
10 years ago
195 posts
To my surprise,not a single error is showing in my sites error log.I have also looked at jamroom activity log as well and there is no error recorded.
I usually get a text message if there is an error
updated by @johnchansa: 02/26/14 11:40:07AM
douglas
@douglas
10 years ago
2,791 posts
And that profile has SoundCloud and YouTube items correct?

You may have to wait on Paul, I think he is the developer of those two modules your using and may know what the issue is.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
updated by @douglas: 02/26/14 11:58:50AM
johnchansa
@johnchansa
10 years ago
195 posts
Yes...if you click on the song and videos tab below the artist picture all youtubes and songs are displayed.
They all play well.
douglas
@douglas
10 years ago
2,791 posts
Yeah, I see them but I'm not sure why they aren't populating those tabs.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
paul
@paul
10 years ago
4,326 posts
Hi
I'll blow the dust off of my JR4 development site tomorrow and check this out.
Just curious that you say it was working last week.
Was it working on these particular artists?
What have you done between then and now?
Cheers
Pa


--
Paul Asher - JR Developer and System Import Specialist
johnchansa
@johnchansa
10 years ago
195 posts
I only looked at one profile the last time when all was well.I have changed hosts but that was a couple of weeks ago.
From time I noticed the problem, I tried re-installing both paYT Seamless and paSC Seamless modules but nothing has changed.If it can be of help I can give you admin access so that you have a look.
johnchansa
@johnchansa
10 years ago
195 posts
Problem resolved.Thanks for updating the necessary JR4 templates

Tags