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solved Jr Solo Skin Player Problem

The Jamroom Network » Forum » Installation and Configuration » Page » Jr Solo Skin Player Problem
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@caper
10 years ago
125 posts
For some reason I can not see the buttons on the player using this skin. Does anyone have any ideas on what the problem can be? http://iambelle.net
updated by @caper: 03/27/14 12:47:38AM
brian
@brian
10 years ago
10,148 posts
Looks like the background image for the player is missing:

http://iambelle.net/image/img/solo/red.png

Have you customized it? Make sure the file:

modules/jrSolo/img/red.png

is available on your site.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
douglas
@douglas
10 years ago
2,793 posts
You might make sure your using the latest version of the skin and module too.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@caper
10 years ago
125 posts
the file red.png is there and its the latest version
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@caper
10 years ago
125 posts
you can see the image is there http://iambelle.net/modules/jrSolo/img/red.png
douglas
@douglas
10 years ago
2,793 posts
If you'll send me your login details, master admin username and password, I'll take a look at it for you.

douglas[at]jamroom[dot]net


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@caper
10 years ago
125 posts
Thank you douglas just emailed you
douglas
@douglas
10 years ago
2,793 posts
You have a lot of outdated modules that should really be updated first.

Go to your ACP > Marketplace > System Updates and update all of your modules. Then run the Integrity Check, with the Clear Caches box checked, and let me know if that fixes your issue.

Note that I reloaded the jrSolo module, but that didn't seem to help. I would have reloaded the jrSoloArtist skin, but I wasn't sure if that would cause us to lose your logo image you've uploaded. If the above updates don't help, try reloading your skin via the ACP > Marketplace > Tools > Reload Modules Or Skins section, and then again run the Integrity check tool.


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@caper
10 years ago
125 posts
You were right that fixed it
douglas
@douglas
10 years ago
2,793 posts
Glad to hear it. :)


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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