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Isleander
Isleander
@isleander
2 years ago
558 posts
Are files that are uploaded to a Jamroom site accessible via the server? i.e. Is there a particular folder on the server that can be access by the site owner?
updated by @isleander: 09/14/23 08:50:36PM
brian
@brian
2 years ago
10,149 posts
Isleander:
Are files that are uploaded to a Jamroom site accessible via the server? i.e. Is there a particular folder on the server that can be access by the site owner?

Yeah - if you have FTP/SFTP access to your server, you will find all the media files are stored in the data/media directory. Within data/media there are first "profile group" directories (basically grouped by the thousand) and then inside each group directory you will find the actual media directories for the individual profiles. The files have fairly readable names -i.e. "jrTicket_25_ticket_file.jpg" so you should have no problem seeing what they are.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Isleander
Isleander
@isleander
2 years ago
558 posts
Thank you Brian. My sites are hosted by Jamroom, so not too sure of the FTP access.
paul
@paul
2 years ago
4,335 posts
Jamroom servers are accessed by SFTP, a more secure version of FTP, but most FTP client apps support that. All the SFTP parameters are on your server info page here -
Jamroom Profile=>Hosting=>Dashboard=>Server Settings
hth


--
Paul Asher - JR Developer and System Import Specialist
updated by @paul: 06/15/23 02:48:15PM
Isleander
Isleander
@isleander
2 years ago
558 posts
Thank you Paul