updated by @annush: 03/03/21 08:17:53AM
JAMROOM
Soundcloud
Sorry, I'm not understanding the issue here.
Note that I'm not seeing any issues on one of my personal sites, you might check that the profile that is posting the SoundCloud item is allowed to use the module.
Hope this helps!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Note that I'm not seeing any issues on one of my personal sites, you might check that the profile that is posting the SoundCloud item is allowed to use the module.
Hope this helps!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Can you send us the following to support[at]jamromm[dot]net
1. Your sites URL
2. Your admin login
3. The link to this forum topic so we know what we are dealing with
4. The profile name your seeing the issue with
5. The Soundcloud item you are trying to add.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
1. Your sites URL
2. Your admin login
3. The link to this forum topic so we know what we are dealing with
4. The profile name your seeing the issue with
5. The Soundcloud item you are trying to add.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
I got your reply via email and replied. Between then and now I had updated all the Config. and thought I'd try other modules including Youtube (ok) and Vimeo which I get the same problem.
I notice (see jpg) I have the word error on the tab. Does this help pinpointing the problem?
Thanks.
updated by @annush: 11/21/20 04:24:28AM
I notice (see jpg) I have the word error on the tab. Does this help pinpointing the problem?
Thanks.
updated by @annush: 11/21/20 04:24:28AM
Hi - I got an email that this is now closed - it contradicts the email that says that someone will take a look at the problem on Monday (today). It seems serious as I'm experiencing the same problem on Vimeo and signing in to here.
Thank you
updated by @annush: 11/24/20 07:30:22AM
Thank you
updated by @annush: 11/24/20 07:30:22AM
@douglas
Hi, any progress based on this please?:
## Please type any reply above this line ##
A Support Ticket has been updated by douglas:
Subject: Re: [Jamroom] New Reply: Soundcloud
"Hello,
I see it too but I'm not able to replicate this on my dev site.
I'll get a tracker open so we can get someone to take a look at it. However... It may be Monday before anyone can."
Thanks
Hi, any progress based on this please?:
## Please type any reply above this line ##
A Support Ticket has been updated by douglas:
Subject: Re: [Jamroom] New Reply: Soundcloud
"Hello,
I see it too but I'm not able to replicate this on my dev site.
I'll get a tracker open so we can get someone to take a look at it. However... It may be Monday before anyone can."
Thanks
Sorry, I reopened the support ticket.
We have not come up with anything yet, everyone is busy so we've not had much time to look into it.
We'll let you know when/if we find something.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
We have not come up with anything yet, everyone is busy so we've not had much time to look into it.
We'll let you know when/if we find something.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
I also wanted to let you know that even though that message shows, I was still able to add the Soundcloud item while logged in as kimstyle, so the message really doesn't stop the module from working for that user, the message just shouldn't show for that user and we have not been able to replicate it so it makes it difficult to debug.
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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