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solved Audio Streams not counting for audio files offered for sale

The Jamroom Network » Forum » Using Jamroom » Page » Audio Streams not counting for audio files offered for sale
mountaintop
@mountaintop
4 years ago
76 posts
audio files offered for sale - audio_file_stream_count does not count.

if for sale is taken away from audio file, audio_file_stream_count does work again. checked data store no entry when offered for sale and subsequent download

skin ProJam dark, player used black overlay player

can someone offer some hints where to look?

Thank you


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jesan
FRC All Music
updated by @mountaintop: 09/17/20 05:11:08AM
paul
@paul
4 years ago
4,326 posts
Its working ok on my test site.
Do you have the PlayCounts module installed? Maybe the 'play length' setting on that is longer than the track sample of the item for sale?


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Paul Asher - JR Developer and System Import Specialist
mountaintop
@mountaintop
4 years ago
76 posts
Hi Paul,

thank you for your response

I had the playcount module set to 10% if a song is 3 minutes =180 seconds it should have counted after 18 seconds play time, but it does not.

Playcount module disabled songs for sale, song play counts

any suggestions?


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jesan
FRC All Music
paul
@paul
4 years ago
4,326 posts
So if the PlayCount module is disabled, all is ok?
Let me know and I'll check it out.
Thanks


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Paul Asher - JR Developer and System Import Specialist
mountaintop
@mountaintop
4 years ago
76 posts
Hi Paul,

yes, Play Count module disabled all good

Helmut


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jesan
FRC All Music
paul
@paul
4 years ago
4,326 posts
OK - Will try to emulate the issue on my test site.


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Paul Asher - JR Developer and System Import Specialist
mountaintop
@mountaintop
4 years ago
76 posts
Hi Paul,

The update works all good

Thank you

Helmut


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jesan
FRC All Music