closed Unable To Process Your Request Error on self hosted Jamroom

Elise
Elise
@elise
4 years ago
249 posts
Hi,
I moved to a self hosted setup and I am getting this error. It looks like Jamroom is trying to use more db connections than what I have available. The server has 30 connections.
PS: This is shared hosting and I am not wanting to upgrade the plan.

Is there a parameter somewhere in Jamroom I can change to limit the number of connections? I know it will be slower but at least the page would load?

Unable To Process Your Request
The system has encountered an unrecoverable database error:
Error #1203: User xxx already has more than 'max_user_connections' active connections
Contact the hosting provider for assistance.
updated by @elise: 09/06/20 10:57:03PM
brian
@brian
4 years ago
10,148 posts
Jamroom will not use 30 connections at once - it opens/closes connections as needed and unless your site is really busy you're not going to get to 30. You should see under 10 99% of the time.

Do you have other software running on the server? Is your hosting provider forcing persistent connections?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Elise
Elise
@elise
4 years ago
249 posts
I don't see the problem anymore. Will post back if it re-occurs.
Btw, this was happening in the area where Jamroom counts the number of users online + guests.

Thanks!

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