updated by @annush: 08/26/20 02:09:44AM
JAMROOM
solved Video Upload Form Gone
The message reads "This video file is currently being processed and will appear here once complete".
So it could still be processing. Check the queues to see if there is anything there:
ACP -> DASHBOARD -> QUEUE VIEWER
if thats clear, then check the error log and activity logs for any more info.
ACP -> DASHBOARD -> ACTIVITY LOG
ACP -> DASHBOARD -> ERROR LOG
So it could still be processing. Check the queues to see if there is anything there:
ACP -> DASHBOARD -> QUEUE VIEWER
if thats clear, then check the error log and activity logs for any more info.
ACP -> DASHBOARD -> ACTIVITY LOG
ACP -> DASHBOARD -> ERROR LOG
Yeah this looks weird - when resetting caches make sure and check the "Reset Form Session Cache" option. Also - try with a different browser just to be sure it's not something screwed up with the browser.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Hi - I did what you said @brian, and tried Chrome, Firefox and Torch. Nothing. I did a screenvideo of the process - how can I get it to you. This is so frustrating for me as I do NOTHING to the platform. I tick no boxes add nothing except use it for what it's supposed to do. Of course, due to updates and as a car sometimes does, it breaks down. I'm not a mechanic. Usually when I write to you guys of a problem it's after some update. I'm not an IT person that can dig deep into the platform. I do Integrity checks and all 'Joe' stuff. I'm sorry I keep knocking on your door. Thank You.
Annush:
Hi - I did what you said @brian, and tried Chrome, Firefox and Torch. Nothing. I did a screenvideo of the process - how can I get it to you. This is so frustrating for me as I do NOTHING to the platform. I tick no boxes add nothing except use it for what it's supposed to do. Of course, due to updates and as a car sometimes does, it breaks down. I'm not a mechanic. Usually when I write to you guys of a problem it's after some update. I'm not an IT person that can dig deep into the platform. I do Integrity checks and all 'Joe' stuff. I'm sorry I keep knocking on your door. Thank You.
Hi - I did what you said @brian, and tried Chrome, Firefox and Torch. Nothing. I did a screenvideo of the process - how can I get it to you. This is so frustrating for me as I do NOTHING to the platform. I tick no boxes add nothing except use it for what it's supposed to do. Of course, due to updates and as a car sometimes does, it breaks down. I'm not a mechanic. Usually when I write to you guys of a problem it's after some update. I'm not an IT person that can dig deep into the platform. I do Integrity checks and all 'Joe' stuff. I'm sorry I keep knocking on your door. Thank You.
Sorry for the frustration - send me your site login and URL to support [at] jamroom [dot] net and I can check it out.
Thanks!
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
So just an FYI - the video form is correct and working without issue. The "gone" part is just the video PLAYER not showing the video since it failed in conversions.
WMV is OLD video technology, so there's a chance the audio encoder used inside is no longer supported by ffmpeg. Please post a link to the WMV video so I can download it here and see what's up.
Thanks!
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
WMV is OLD video technology, so there's a chance the audio encoder used inside is no longer supported by ffmpeg. Please post a link to the WMV video so I can download it here and see what's up.
Thanks!
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Hi, I'm not sure if this is the link you're after as the video is on my hard disc https://fatsafatsa.com/fatsafatsatv/video/137/bad-boyz-antio-produced-by-kim-nicolaou-1999 I agree that most video formats are now outdated but since they're given as a choice on the platform (skin) what can we do? Can an update be done to give people only choices that the player or whatever reads the codecs to do their job? BTW - just as your reply came I was trying to upload flv - that failed too. Thanks for your help.
Annush:
Hi, I'm not sure if this is the link you're after as the video is on my hard disc https://fatsafatsa.com/fatsafatsatv/video/137/bad-boyz-antio-produced-by-kim-nicolaou-1999 I agree that most video formats are now outdated but since they're given as a choice on the platform (skin) what can we do? Can an update be done to give people only choices that the player or whatever reads the codecs to do their job? BTW - just as your reply came I was trying to upload flv - that failed too. Thanks for your help.
Hi, I'm not sure if this is the link you're after as the video is on my hard disc https://fatsafatsa.com/fatsafatsatv/video/137/bad-boyz-antio-produced-by-kim-nicolaou-1999 I agree that most video formats are now outdated but since they're given as a choice on the platform (skin) what can we do? Can an update be done to give people only choices that the player or whatever reads the codecs to do their job? BTW - just as your reply came I was trying to upload flv - that failed too. Thanks for your help.
That link is just taking me to the page where the video did NOT work. I need a copy of the actual video - can you upload it to somewhere I can download it at?
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
I had no issues converting this video - make sure you are running version 3.0.1 of the video module - you can also try reloading the video module from the Marketplace -> Tools -> Reload module and skins.
Let me know if that helps.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Let me know if that helps.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Glad that worked - thanks.
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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