Error: unable to write to template cache directory

izhmel
@izhmel
6 years ago
1,325 posts
Error: unable to write to template cache directory: data/cache/jrCore

Error: unable to copy skins/jrXDubMusic/404.tpl to template cache directory: data/cache/jrCore


--
The Scientist
dubmusic.com
Thanks for any assistance.

updated by @izhmel: 07/11/19 07:58:49AM
michael
@michael
6 years ago
7,772 posts
check your permissions. This is a server error. Its jamroom saying "Your server is not letting me copy skins/jrXDubMusic/404.tpl into the template cache directory located at: data/cache/jrCore "
izhmel
@izhmel
6 years ago
1,325 posts
I did not change anything and it stop working
I am now getting a white page

All the media folder are empty /public_html/dubmusic.com/data/media/1/860


--
The Scientist
dubmusic.com
Thanks for any assistance.

updated by @izhmel: 04/11/19 10:43:19AM
douglas
@douglas
6 years ago
2,797 posts
izhmel:
I did not change anything and it stop working
I am now getting a white page

All the media folder are empty /public_html/dubmusic.com/data/media/1/860


Check your error logs, a blank page usually means a template is corrupt.

You could also try deleting the files in your data/cache/jrCore and data/cache/YOURSKIN directories to manually reset the cache.

If you are missing data, you may need to contact your hosting provider for assistance. Maybe they can restore your site from a backup?

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
michael
@michael
6 years ago
7,772 posts
If you didn't change anything, then the most likely cause is your server hosting company changed something.

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