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Site Gone Down

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ukdenny
@ukdenny
5 years ago
304 posts
One of my sites has just gone down after updating the latest core module. I have my server techs looking for a recent backup to put it back in order.
Just letting you know in case you want to check it out at your end.
updated by @ukdenny: 04/10/19 04:12:11AM
michael
@michael
5 years ago
7,746 posts
What errors exist in the error log?
ukdenny
@ukdenny
5 years ago
304 posts
[08-Jan-2019 20:07:29 Europe/Dublin] PHP Fatal error: require_once(): Failed opening required '/home/muchchea/public_html/songblitz.com/modules/jrCore/contrib/jsmin/jsmin.php'
brian
@brian
5 years ago
10,148 posts
ukdenny:
[08-Jan-2019 20:07:29 Europe/Dublin] PHP Fatal error: require_once(): Failed opening required '/home/muchchea/public_html/songblitz.com/modules/jrCore/contrib/jsmin/jsmin.php'

Looks like your site is missing some files. Did you manually upload the files to your site or did you upgrade directly from within the marketplace module?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
ukdenny
@ukdenny
5 years ago
304 posts
Upgraded directly from market place. My site is now using a previous backup from December that my hosting company fixed for me.
michael
@michael
5 years ago
7,746 posts
next time you do the upgrade via the marketplace upgrade in this order:
* jrCore
* jrMarketplace

Then run the integrity check, then instead of using the UPDATE ALL ITEMS button, do them one at a time.

I suspect your server has gotten part way through and stopped.

you can also run the integrity check while not logged in to the ACP via this method:

Docs: "Somethings wrong what do I do: if you cannot get into the ACP"
https://www.jamroom.net/the-jamroom-network/documentation/troubleshooting/114/somethings-wrong-what-do-i-do#if-you-cannot-get-in-to-the-acp

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