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solved Tracker Video Files

The Jamroom Network » Forum » Using Jamroom » Page » Tracker Video Files
SoftDesigns
SoftDesigns
@softdesigns
6 years ago
242 posts
Now testing tracker with Video files, have questions:

#1 - Attempted upload video into a tracker task, seemed to upload then failed, file type not allow. We understand now, but QUESTION: What happened to the TEMP Video that failed? We need to make sure that failed upload TEMP Video was deleted, and not using our disk space.

#2 - Seems maybe easier NOT to upload Video into Tracker directly? Should we just upload Video into the parent profile, then embed into Tracker? How to embed existing profile video in Tracker task?
updated by @softdesigns: 12/09/18 01:17:42AM
michael
@michael
6 years ago
7,714 posts
SoftDesigns:....QUESTION: What happened to the TEMP Video that failed? .....
It got written to the cache directory with the name of the form submit key, then when that form was cleared by successfully submitting it the cache was deleted.

#2 I upload .mp4 files all the time to our tracker when there's something that requires a video. What seams not easy to you about the process?

--edit--
True, its not embeded, its attached. but clicking the link to it opens in VLC so its not a big hassle. (for us)
updated by @michael: 08/22/18 05:54:46PM
SoftDesigns
SoftDesigns
@softdesigns
6 years ago
242 posts
Quote: It got written to the cache directory with the name of the form submit key, then when that form was cleared by successfully submitting it the cache was deleted.

Just checked on that profile, only 1 video got uploaded, the other attempts failed.
However for that profile - disk_usage_report = 4 videos (should only show 1)
Also it reports more used disk space than the 1 video requires
--
We ran integrity check, but how can we make sure and delete all TEMP Video Cache?
SoftDesigns
SoftDesigns
@softdesigns
6 years ago
242 posts
@michael - Attaching a video onto tracker comment works well, except it seems to force a download first before you can watch the video.
--
Is there any way to use embed code to "play" the video directly inside a tracker comment?
For Example, in a tracker comment, we tried this code:
jrEmbed module="jrVideo" id="6"
But it does not show the video, it just shows the raw embed code?
--
Please Advise...
updated by @softdesigns: 08/23/18 09:09:55PM
michael
@michael
6 years ago
7,714 posts
The embed code will only work if the video is uploaded to the profile and has gone through the video conversion process to make it a valid format that can be played on the web.

If it is uploaded to a profile first, then it should be able to be added to a ticket via the code you have there. If the code itself is coming out, make sure the "convert embed tags" is checked for that quota
embed.jpg
embed.jpg  •  114KB

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