blog documentation FAQ followers forum marketplace services youtube

solved Memory Cache : functions are missing

The Jamroom Network » Forum » Installation and Configuration » Page » Memory Cache : functions are missing
alt=
duke
@musamensa
6 years ago
253 posts
Hello,
I have been having issues with updates from the market place, when click on the update button is shows the loading animation and nothing happens after that. I also noticed that when i try to rate items , post a comment or like an item I get the following messages .

an error was encountered saving the like - please try again

Error communicating with server - please try again ( error for comments )

so I decided to do some troubleshooting and noticed that under system check the memory cache result had the 'functions are missing' are a red light.

Please kindly advice.
Thanks
updated by @musamensa: 11/01/18 05:59:36PM
douglas
@douglas
6 years ago
2,791 posts
Hello,

You'll want to contact your hosing provider and have those functions enabled.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
alt=
duke
@musamensa
6 years ago
253 posts
I will surely do that but it was fine a few month back.
alt=
duke
@musamensa
6 years ago
253 posts
Thanks I got that activated but I still have the same issues as before, I cant even clear caches or perform integrity checks .
michael
@michael
6 years ago
7,717 posts
Send us your login details and we'll take a look. There's nothing else to advise.

If you want to clear your caches manually, there is a method here:
https://www.jamroom.net/the-jamroom-network/documentation/troubleshooting/114/somethings-wrong-what-do-i-do#manually-clearing-caches

And another thing to check would be to see if the same issue exists when you use a non custom skin.
alt=
duke
@musamensa
6 years ago
253 posts
ok, i just cleared my caches manually and it did not solve the problem instead my admin skin is all broken up . what next should I try ?
Profile Quotas.png
Profile Quotas.png  •  42KB

michael
@michael
6 years ago
7,717 posts
change to a different skin, see if its happening there.
alt=
duke
@musamensa
6 years ago
253 posts
Ok so i did nothing and the admin section was restored it must have been a delay in clearing the cache . thanks
brian
@brian
6 years ago
10,148 posts
Note that the Memory Cache options will be disabled if you are running in Developer Mode (since developer mode disables caches).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Tags