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in progress cannot access data or users after migration

The Jamroom Network » Forum » Installation and Configuration » Page » cannot access data or users after migration
ukdenny
@ukdenny
7 years ago
304 posts
I uploaded the data files from the previous version of my site after I migrated it.
I re-instated the modules from the market place.
But I cannot accress users or data (they do not show up on the site) Although when I check with ftp the data is showing all audio files.
What can I do?
updated by @ukdenny: 09/14/18 06:12:59PM
paul
@paul
7 years ago
4,335 posts
How did you do the migration ?
Did you copy all the JR files?
Did you migrate the database?


--
Paul Asher - JR Developer and System Import Specialist
ukdenny
@ukdenny
7 years ago
304 posts
I installed a new site buy downloading from jamroom
Then I changed the config file details to the previously installed database after importing the old sql.
Then I re-installed the modules from the market place from within the site.
Ran integrity
Than I uploaded the data files by ftp from the previously downloaded site.
Ran Integrity
douglas
@douglas
7 years ago
2,802 posts
What site is this for?

Thanks!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
michael
@michael
7 years ago
7,791 posts
ukdenny:
I installed a new site buy downloading from jamroom
Then I changed the config file details to the previously installed database after importing the old sql.
Then I re-installed the modules from the market place from within the site.
Ran integrity
Than I uploaded the data files by ftp from the previously downloaded site.
Ran Integrity

That should be it. You've moved the files, and moved the database, there is nothing else.
ukdenny
@ukdenny
7 years ago
304 posts
Douglas - The site is justcountry.co.uk
I created another profile apart from the admin account. Now what is showing in AUDIO all the music files and jpegs that should display but they are no longer allocated to profiles only 2 users show in the quota browser instead of around 7 0r 8
paul
@paul
7 years ago
4,335 posts
Personally, I would have copied ALL the JR files (root, modules, skins and data) to the new server, then migrated the database, then set the config.php accordingly. That way the site should work the same as the original.
Then, I'd update the modules and skins from the Marketplace.

Is it possible for you to do this again by this method?


--
Paul Asher - JR Developer and System Import Specialist
ukdenny
@ukdenny
7 years ago
304 posts
Thank you Paul, I will start it all again.
ukdenny
@ukdenny
7 years ago
304 posts
Oh dear, I copied all from the downloaded files on the previous server. Migrated database, updated config file but could not access site to update modules and skins from market place because I just get a white screen.
So, should I download from jamroom then use the database I have imported but change the config.php first, then upload the data from old site to the data file in the new one?
ukdenny
@ukdenny
7 years ago
304 posts
I have now reinstalled Jamroom with a blank DB, updated all modules, system check is fine.
So, Do I now change the config file to the DB that has all the info from previous Jamroom?
Do I upload the previous data from the old Jamroom to the new Jamroom Data?
michael
@michael
7 years ago
7,791 posts
I would do what paul said. then when I got to the white screen check the error log at:
/data/logs/error_log
to see what it contained.

Then fix whatever error it was complaining about.

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