Multi-profile users - how to switch focus?

lornawebber
@lornawebber
6 years ago
334 posts
I've read the documentation and made some changes that aren't doing what I thought they would. I'd appreciate it if someone could tell me what I'm doing wrong.

I've created a new Quota that's allowed to create an additional profile in the standard quota.
Once the user has 2 profiles, I don't know how to switch focus from one profile to the other. I thought the user could just select a profile from the 'Your Profiles' list, but this doesn't seem to change the focus.


updated by @lornawebber: 09/07/18 02:14:47AM
lornawebber
@lornawebber
6 years ago
334 posts
Additional Info:
Most users are in the Standard User Group and the Quota 'All users'. I want to allow users who run Groups to have some extra permissions, so I have created a new Quota 'Group Leaders' with the extra features and changed those users' existing Profiles from All Users to Group Leaders. So far so good.

I want Group Leaders to be able to keep their non-group info separate from the group stuff, so I thought I could allow Group Leaders to create an additional Profile in the All Users quota, where they can create Galleries, Photo Albums etc..

I went to ACP > Users > Users > Quota Config and for quota Group Leaders I checked Power User, Max 2 [assuming the original Profile counts as one of the two] of type 'All Users'.
In a non-Admin, Group Leader Profile, I was then able to create a new profile.

I can't work out how to switch focus from the original account profile to this new profile.
Selecting the new profile from 'Your Profiles', takes me to that new Profile page, but whatever I do then has no effect on the new profile, but only affects the original profile. For example, adding a photo to a Photo Album adds it in the original profile's albums.
The Likes and Timelines of the two Profiles appear to be identical.
brian
@brian
6 years ago
10,148 posts
Once a user account is linked to more than 1 profile, a "Your Profiles" link will appear in the user drop down menu. That will list the profiles the user is linked to - clicking on a profile will make that the "active" profile.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
lornawebber
@lornawebber
6 years ago
334 posts
@brian, thanks. But it doesn't...
"Selecting the new profile from 'Your Profiles', takes me to that new Profile page, but whatever I do then has no effect on the new profile, but only affects the original profile. For example, adding a photo to a Photo Album adds it in the original profile's albums."
I've just cleared caches and done an integrity check.
I deleted the new profile I made on my non-Admin 'Group Leader' account, but now although I have the 'Your Profiles' in the drop-down menu, I can't create a new profile. There is no Create New Profile button on the Profile settings page. There is a + on the Profile page, but when I click that I get - error - You have already created the maximum number of Profiles allowed by your account settings.
I must have set it up wrong. I'll raise a support ticket so I can give you the login details. Sorry about this.
paul
@paul
6 years ago
4,326 posts
ok - create a ticket with user login and let me know exactly what to look for.
Remember though that things like 'Photo Albums' are a 'user' module, ie. Photo Albums are allocated to users and not profiles, so where they show and how they work may not be what you are assuming.


--
Paul Asher - JR Developer and System Import Specialist

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