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solved Unable to update modules

The Jamroom Network » Forum » Installation and Configuration » Page » Unable to update modules
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
When trying to update from system updates we get this error.

error installing skin update: Follow Me
installing skin update for: Follow Me
error installing module update: OneAll Social
installing module update for: OneAll Social
error installing module update: Products
installing module update for: Products
error installing module update: User Birthday
installing module update for: User Birthday
error installing module update: Payment Support
installing module update for: Payment Support
updated by @cloud-media: 08/23/18 12:17:10PM
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
When trying to update it indicates

NOT FOUND

The Page You Requested Was Not Found!
paul
@paul
6 years ago
4,326 posts
Which page is 'not found'?


--
Paul Asher - JR Developer and System Import Specialist
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
It appears it's trying to find the update from Jamroom. Once it can't connect it's Page Not Found.

Once I go back it says - unable to change permissions on directory /modules/jrPayment - unable to install module
michael
@michael
6 years ago
7,714 posts
Cloud Media:..... unable to change permissions on directory /modules/jrPayment...
Sounds like your php config for your server isn't allowing jamroom to change folder permissions. check your SYSTEM CHECK to see all the lights are green.
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
This is red.

Data Directories data/logs is not writable fail All directories must be writable by web user!
michael
@michael
6 years ago
7,714 posts
That's the problem, not all directories are writeable by the web user. Contact your hosting provider and ask them to correct the situation.
Cloud Media
Cloud Media
@cloud-media
6 years ago
53 posts
The host has no info. How can I update the Jamroom modules without the market place? Where can I find the files?
michael
@michael
6 years ago
7,714 posts
The problem is with the server. Your server is saying NO when jamroom says "I just need to write this to the error log/ activity log/ (other) log". That's a serious issue that needs to be fixed.

In fixing that issue ( allowing the web user to write to the file system ) you will also fix the marketplace issue.

you can download the jamroom packages again via the "Download open source" button here:
https://www.jamroom.net/products

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