solved Profile Domain Not mapping - Forwarding to domain.com/profile

serveion
@serveion
6 years ago
223 posts
Hello JR

I have had two domains added into my system. before and both were working correctly. I deleted one. and am adding a new domain to one of my new profiles. I did the whole process adding the ip of my jamroom website. my jamroom have a dedicated ip so i follow to add that ip to my new profile domain.com.

This is the problem I am getting.

New profile domain.com points to my mainjamroom.com (IP)
my main website is showing this is good because the ip is set correctly.

I check and double check in
dnschecker.org
everything is green

I when an added the domain into the module and click active domain. with www=off ssl=off
it detects the domain.com

but instead of mapping it forward the domain.com to mainjamroom.com/profile

deleted the account multiple times. deleted cache. integrity check.

double check
https://www.jamroom.net/the-jamroom-network/documentation/modules/2239/profile-domains
everything seen ok.

I also manually added the alias into the path bellow not luck.
/jamroom_directory/data/media/0/0/apache_server_alias_*.conf

now my only option my good friend at jamroom.net :-)

PS: Cpanel setup.

thank you.
updated by @serveion: 06/01/18 06:39:47AM
serveion
@serveion
6 years ago
223 posts
Hello JR

don't ask me what happen but it working :-)
paul
@paul
6 years ago
4,326 posts
Maybe the dns changes just needed to propagate?


--
Paul Asher - JR Developer and System Import Specialist
serveion
@serveion
6 years ago
223 posts
@paul
I think so. I did check dns propagation around the world it was working.

Honestly I have no idea maybe cache on my server idk. But it's working :-)
brian
@brian
6 years ago
10,148 posts
serveion:
@paul
I think so. I did check dns propagation around the world it was working.

Honestly I have no idea maybe cache on my server idk. But it's working :-)

Glad it is working - and just a note that it's pretty normal for DNS to "bounce" a bit as it is propagating - we see that here on our hosting as well - it will show active in DNS one minute, and then inactive the next. Takes about an hour I would say (at least for our DNS) before it is all stable.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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