blog documentation FAQ followers forum marketplace services youtube

solved Admin Account Downgrade By Mistake

The Jamroom Network » Forum » Using Jamroom » Page » Admin Account Downgrade By Mistake
serveion
@serveion
6 years ago
223 posts
Hello JR

I was working super fast and I made a mistake.
I was trying to reset user account password and I change master profile to profile admin when I click save. I saw my avatar for a second after i click saved. guess what? now. I don't have admin access to my website. lol

how can i correct this?
updated by @serveion: 06/01/18 12:45:58AM
nate
@nate
6 years ago
917 posts
Just go to your hosting page here on our site and then to your site settings and reset the admin info.

I assume you're hosted.
updated by @nate: 02/26/18 11:51:23PM
paul
@paul
6 years ago
4,326 posts
Not Hosted here!!
So, goto your database admin, find your user datastore in the Jamroom user_key table (likely _item_id 1 if you were the original master) then set its user_group value from ‘admin’ to ‘master’
Hth


--
Paul Asher - JR Developer and System Import Specialist
serveion
@serveion
6 years ago
223 posts
nate:
Just go to your hosting page here on our site and then to your site settings and reset the admin info.

I assume you're hosted.

Not hosted. Thank you.
serveion
@serveion
6 years ago
223 posts
paul:
Not Hosted here!!
So, goto your database admin, find your user datastore in the Jamroom user_key table (likely _item_id 1 if you were the original master) then set its user_group value from ‘admin’ to ‘master’
Hth

That works like a charm. Thank you. Lesson learned :-)
brian
@brian
6 years ago
10,148 posts
The next version of the User Accounts module will prevent this - probably should have been in place a long time ago. I've updated the module so a master admin account cannot change their own user group in the account settings.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
6 years ago
3,603 posts
Great idea! :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
6 years ago
10,148 posts
I just updated the Marketplace with version 2.3.1 of the Users module that addresses this:

https://www.jamroom.net/the-jamroom-network/networkmarket/44/users

Let me know if that works better :)


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
serveion
@serveion
6 years ago
223 posts
This is awesome. Gr8 modification
Thank you.

Tags