solved Some users not being logged out causing issues?

Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
827 posts
i have had some users say they cant see the plus button to create blogs events etc as if they are viewing there page as though they are logged out but they are logged in?
i checked the users database and saw a bunch of users it shows there last login was in january an i know i have seen and talked to many of them many many times in the last 7 months on the site, so how does it not show them signing in at more recent date? are they stuck somehow? are they viewing a previous version of site before changes being made or what do you think ?
updated by @zachary-moonshine: 10/08/17 09:09:49AM
michael
@michael
8 years ago
7,791 posts
If they are logged in, tell them to log out and back in again.

See if that fixes it.
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
827 posts
i did, we ran some tests when they logged out and back in without oneall everything was fine, but when they logged back in via oneall it was missing parts of menu again. as if oneall had them stuck in an early version of the site or it only shows them a logged out view?
brian
@brian
8 years ago
10,149 posts
Hi Zach - I believe I have this fixed on your site now - can you check it out and let me know if you see any issues?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Zachary Moonshine
Zachary Moonshine
@zachary-moonshine
8 years ago
827 posts
yes i have confirmation from Elric he can see all menu items when he is logged in with fb