just got the hosting

DianeBrooks
@dianebrooks
7 years ago
28 posts

and did the transfer but i cannot find out where to set the ssl socket layer....
and it doesnt show up on the front sign up page either
what did i do wrong ugh?
updated by @dianebrooks: 09/10/17 07:27:07AM

@michael
7 years ago
7,744 posts

first thing you want to do is point your Name Servers to the settings found here:
https://www.jamroom.net/dianebrooks/hosting/server_config/355

ns1.linode.com
ns2.linode.com
ns3.linode.com
ns4.linode.com
ns5.linode.com

I believe you said you were using godaddy for your domain purchase.....?

Godaddy Docs: "Set custom nameservers for domains registered with GoDaddy"
https://nz.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317

You cant setup SSL until this is done because the purpose of SSL is to ensure that the domain name matches the server its supposed to.

DianeBrooks
@dianebrooks
7 years ago
28 posts

michael:
first thing you want to do is point your Name Servers to the settings found here:
https://www.jamroom.net/dianebrooks/hosting/server_config/355

ns1.linode.com
ns2.linode.com
ns3.linode.com
ns4.linode.com
ns5.linode.com

I believe you said you were using godaddy for your domain purchase.....?

Godaddy Docs: "Set custom nameservers for domains registered with GoDaddy"
https://nz.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317

You cant setup SSL until this is done because the purpose of SSL is to ensure that the domain name matches the server its supposed to.

I LEFT godaddy lol

switched to powweb but they couldnt change something needed for jamroom which is why i switched to jamroom hosting

DianeBrooks
@dianebrooks
7 years ago
28 posts

DianeBrooks:

michael:
first thing you want to do is point your Name Servers to the settings found here:
https://www.jamroom.net/dianebrooks/hosting/server_config/355

ns1.linode.com
ns2.linode.com
ns3.linode.com
ns4.linode.com
ns5.linode.com

I believe you said you were using godaddy for your domain purchase.....?

Godaddy Docs: "Set custom nameservers for domains registered with GoDaddy"
https://nz.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317

You cant setup SSL until this is done because the purpose of SSL is to ensure that the domain name matches the server its supposed to.

I LEFT godaddy lol

switched to powweb but they couldnt change something needed for jamroom which is why i switched to jamroom hosting

nameservers changed...will give it a minute or two then check

DianeBrooks
@dianebrooks
7 years ago
28 posts

ok it showed this error regarding the transfer.... ERROR 1214 (HY000) at line 26: The used table type doesn't support FULLTEXT indexes clear_jr_file_cache OK clear_jr_db_cache OK Reset
ive reset over and over....still same...not connected yet

@michael
7 years ago
7,744 posts

I use namecheap ( https://www.namecheap.com ) for my domain names, you can use whoever you like.

You have 2 domain names on Jamroom Hosing, the ???.jamroomhosting.com one is online regardless of your name server settings, so you can use that one to setup while waiting for the name server changes to kick in. can take up to 24 hours.

See them both here:
https://www.jamroom.net/dianebrooks/hosting/server_settings/355

(not sure if you want your domain name posted in the forums or not, hence the link. click on the domain name to go to it.)

Where are you seeing that error? It doesnt look like a normal jr error.

DianeBrooks
@dianebrooks
7 years ago
28 posts

the error was showing up where it has email setup, transfer existing domain options, etc...
it stopped when i set up an email....in the mailgun area...
but now it says something about contacting support concerning my ssl cert....
sorta tired right now so going to sleep...
will deal with it more later....
good night everyone

@michael
7 years ago
7,744 posts

We'll get the SSL cert sorted after the NameServers have time to propagate.

DianeBrooks
@dianebrooks
7 years ago
28 posts

ok i ended up deleting the domain then re-did the install using solo pro...
now it wont let me log in. I even tried re-doing a new password and it still wont let me log in
and I can no longer get my mail at freebyrd.org since i switched nameservers...should i keep my powweb nameservers on the list along with the jamroom nameservers?
i had the 2 step authentication set on jamroom and now i cant get to mail to get code.

so discouraged right now...at my self

@brian
7 years ago
10,148 posts

DianeBrooks:
ok i ended up deleting the domain then re-did the install using solo pro...
now it wont let me log in. I even tried re-doing a new password and it still wont let me log in
and I can no longer get my mail at freebyrd.org since i switched nameservers...should i keep my powweb nameservers on the list along with the jamroom nameservers?
i had the 2 step authentication set on jamroom and now i cant get to mail to get code.

so discouraged right now...at my self

If you DELETE a domain, and then recreate the domain, you will need to CREATE your admin account again. When you delete a domain on hosting it deletes EVERYTHING for that domain - all the Jamroom files, the database, etc.

So just go here:

http://freebyrd.org/

and click on "signup" - the first account created is the master admin account.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

DianeBrooks
@dianebrooks
7 years ago
28 posts

ok yay i am in.....tytyty
am going to use my gmail address till i get the freebyrd.org one sorted out.
at this point i can send mail from it....but not receive...

DianeBrooks
@dianebrooks
7 years ago
28 posts

ok now the ssl thing....
how do i resolve that?

@brian
7 years ago
10,148 posts

DianeBrooks:
ok now the ssl thing....
how do i resolve that?

Let's take things one step at a time. Let's get your email working, then we can check on SSL after we are sure the site is functioning properly.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

DianeBrooks
@dianebrooks
7 years ago
28 posts

brian:

DianeBrooks:
ok now the ssl thing....
how do i resolve that?

Let's take things one step at a time. Let's get your email working, then we can check on SSL after we are sure the site is functioning properly.

ok I am not sure how to resolve it...i am totally at a loss of how to fix this.
updated by @dianebrooks: 06/10/17 12:44:29PM

DianeBrooks
@dianebrooks
7 years ago
28 posts

ok i tried to update the dns etc for my mail...
but i am not doing something right....
i created a subdomain so the mailgun mail can go there,
but allow me to still use my regular addy i have had for years.
apparently i didnt do it right.....

DianeBrooks
@dianebrooks
7 years ago
28 posts

do I really HAVE to use the other mail server with this?
I would rather keep my mail the other way if possible...

@michael
7 years ago
7,744 posts

Email setup is here:
https://www.jamroom.net/dianebrooks/hosting/domain_aliases/355/id=1271

Enter the email address you want to receive emails at, then your gmail email address and they will all be forwarded to your gmail.

What I do from there is to setup a rule that any email coming in on that email address gets put in its own folder. Makes it easy to keep everything separate.

DianeBrooks
@dianebrooks
7 years ago
28 posts

but i wont to be able to continue using my domain address that i have used for decades...and i cant do it this way this is set up...mailgun has some complicated stuff regarding cname and all of that but it is not setting up....maybe i should just wait untill i can afford to buy the premium package and setup my own server......ugh sorry just discouraged right now
updated by @dianebrooks: 06/11/17 08:24:11AM

@brian
7 years ago
10,148 posts

You just need to do like Michael has pointed out. You need to create a NEW email alias for the email addresses on your domain. Have this setup with you Gmail or Yahoo (or whatever) account. Then, when someone sends email to whatever@yourdomain.com you'll receive it at your gmail account (or whatever email you setup in the alias).

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

@michael
7 years ago
7,744 posts

"...but i wont to be able to continue using my domain address that i have used for decades...."
You can, just forward it to gmail. gmail has better spam filtering than any private server you could run yourself.

@brian
7 years ago
10,148 posts

Do this:

- open a ticket with us that contains your Mailgun login and the email addresses you want to have setup and WHERE they should be forwarded to
- we will set it up so it all works.

Thanks!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

DianeBrooks
@dianebrooks
7 years ago
28 posts

brian:
Do this:

- open a ticket with us that contains your Mailgun login and the email addresses you want to have setup and WHERE they should be forwarded to
- we will set it up so it all works.

Thanks!

thank you....

just got the hosting

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