Gmail warns me that message received from my JR group might be a "phishing attempt"

researchcooperative
@researchcooperative
7 years ago
694 posts
Today I posted a message out to other members of my JR site from inside a group page. It is a convenient system.

However, when the message came to me via gmail, it carried a warning that:

"This message may not have been sent by [my own gmail address!] Learn more. Report phishing".

I have looked at this issue though at gmail (using the "Learn more" link), and it seems I need to tell gmail to show the original address from which the mail is being sent. But I don't know what that is, or even if my JR site has its own address from which it is sending messages.

Below are the instructions from gmail. I can almost understand what gmail is telling me to do, but this part is difficult:

"Enter the SMTP server (for example, smtp.domain.com) and the username and password on that account."

What does this refer to, in JR terms?

Any advice welcome.

Thanks.

*****

Send emails from a different address or alias

If you own another email address, you can send mail as that address. For example:

Yahoo, Outlook, or other non-Gmail address
Your work, school, or business domain or alias, like @yourschool.edu or youralias@gmail.com
Another Gmail address

Step 1: Add an address you own

On your computer, open Gmail.
In the top right, click Settings Settingsand then Settings.
Click the Accounts and Import or Accounts tab.
In the "Send mail as" section, click Add another email address.
Enter your name and the address you want to send from.
Click Next Step.
Enter the SMTP server (for example, smtp.domain.com) and the username and password on that account.
Click Add Account.

Step 2: Confirm the address

Sign in to the account you added.
Open the confirmation message you got from Gmail.
Click the link.

Step 3: Change the "From" address

In the message, click the "From" line.
(If you don't see this, click the space next to the recipient's email.)
Select the address to send from.


--
PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)

updated by @researchcooperative: 07/29/17 03:19:56PM
michael
@michael
7 years ago
7,714 posts
you can use gmails SMTP server if you're trying to send mail from you@yourdomain.com

https://www.digitalocean.com/community/tutorials/how-to-use-google-s-smtp-server

There is no SMTP server on Jamroom Hosting, thats why mailgun is used. so try what is suggested in the link, use smtp.gmail.com I do that when I want to set up to send from an email address.
researchcooperative
@researchcooperative
7 years ago
694 posts
Thanks... but how do I find this you@yourdomain.com address?

Is this automatically existing for JR site owners?


--
PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
SteveX
SteveX
@ultrajam
7 years ago
2,584 posts
Do you mean the From Email Address which you entered in the Email Module settings?

In the ACP type "email address" into the search box, it is the top result for me (although you might have some other modules loaded)


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
michael
@michael
7 years ago
7,714 posts
^^ what ultrajam said. Its probably one of these ones:
https://www.jamroom.net/researchcooperative/hosting/domain_aliases/37/id=136
researchcooperative
@researchcooperative
7 years ago
694 posts
Hmmm - following the ACP route (thanks @ultrajam) I found that my gmail address is set up as the "from" address, but as things stand, my gmail account thinks this may be a phishing attack (self against self!).

The setting "SMPT Server configured in Delivery Settings (Default)" is shown.

Looking at the domain aliases link (thanks @michael), I find:

peter@[myJRdomain)]
support@[myJRdomain]

These are both listed as "Incoming Email Address" while my gmail address is listed as "Forwarding Email Address".

Incoming to who? Forwarding from where to where? From my actual gmail account to the people receiving messages from anywhere in the JR site? From my JR site pretending to be a gmail server?

It is hard to fathom, without prior knowledge, the significance of these settings for the observed result: the perception - by my gmail account - of a possible phishing attack by my JR site, when the site sends out a message that is sent to me as a member of the network.


--
PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)

updated by @researchcooperative: 04/29/17 07:04:05AM
brian
@brian
7 years ago
10,148 posts
Can you I get you to open a ticket with us on this? We've received an email from our datacenter provider in regards to this, and I have some information to provide for you.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net