I am trying to set up the Support tickets module for my site users. In the Documentation for this module the following advice appears:
"Support From Email - Set this to the email address that you want your support tickets to be sent FROM. It is highly recommended that this be set to an email address for your domain (i.e. support@yourdomain.com) - ...This Email address does not need to be the same email address as an admin account."
How do we create an email address like this?
If we follow the pattern suggested (support@yourdomain.com) and enter this into the Support module set up in ACP, will it thus come into existence? If so, this should be explained. Do we have to set this up somewhere else? If so, can the Support module documentation provide a link to instructions for setting up new email addresses?
Thanks, Peter
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PJ Matthews, Kyoto
Migrated from Ning 2.0. Now at Jamroom 6 beta and using Jamroom Hosting for The Research Cooperative (researchcooperative.org)
updated by @researchcooperative: 05/05/17 04:41:37PM
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