How do I set a default profile header image?

duke
@musamensa
7 years ago
253 posts

Hi,
Accounts with no profile image are showing a broken image and profile image is scrolled under the header menu, how can I set a default I age that will be forced on profiles with no profile heager photo ?
Thanks .

updated by @musamensa: 04/08/17 05:11:40AM

Strumelia
@strumelia
7 years ago
3,603 posts

Via your ACP, go to:

Core>Image Support>Images TAB... you can upload a new "default.png" image there to use as your own replacement.
URL is (yoursite).com/image/admin/images
I made my own image in photoshop that's 184x184 pixels, and about 50kb in size, if that helps.
Don't forget to 'clear cache' afterwards to see changes...ACP>system tools>reset cache (at yoursite.com/core/cache_reset)

--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

@douglas
7 years ago
2,790 posts

duke:
Hi,
Accounts with no profile image are showing a broken image and profile image is scrolled under the header menu, how can I set a default I age that will be forced on profiles with no profile heager photo ?
Thanks .

I believe your referring to the profile page header image for one of the premium skins, you'll want to go to the ACP > Skins > YOURSKIN > Images tab.

If it is not there, make sure you've uploaded it to your site.

Hope this helps!

--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
updated by @douglas: 01/04/17 01:39:17PM

duke
@musamensa
7 years ago
253 posts

thanks @strumelia but i am talking about the profile page header image.

Strumelia
@strumelia
7 years ago
3,603 posts

oops sorry!

--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015

duke
@musamensa
7 years ago
253 posts

douglas:

duke:
Hi,
Accounts with no profile image are showing a broken image and profile image is scrolled under the header menu, how can I set a default I age that will be forced on profiles with no profile heager photo ?
Thanks .

I believe your referring to the profile page header image for one of the premium skins, you'll want to go to the ACP > Skins > YOURSKIN > Images tab.

If it is not there, make sure you've uploaded it to your site.

Hope this helps!

there is no entry for profile page header image here ACP > Skins > YOURSKIN >

@douglas
7 years ago
2,790 posts

duke:
there is no entry for profile page header image here ACP > Skins > YOURSKIN >

Then the image most likely did not get uploaded.

If you've downloaded the skin and then used a FTP program to upload to your site, make sure you've uploaded the profile header image as well. It should be in the img folder for the skin.

If you installed via the Marketplace, try reloading the skin via ACP > Core > Marketplace > Tools > Reload Skins And Module

Be sure to reset your cache as well, ACP > Core > System Core > Tools > Reset Cache

Hope this helps!

--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

duke
@musamensa
7 years ago
253 posts

I have done that and no change, but when i activate a different skin the profile_header_image.jpg file is where its meant to be.

duke
@musamensa
7 years ago
253 posts

its been resolved thanks, i had to copy file from a different skin and upload via FTP.

@douglas
7 years ago
2,790 posts

duke:
its been resolved thanks, i had to copy file from a different skin and upload via FTP.

Glad to hear it.

Can you let us know which skin it is your using so we can make sure the image is there?

Thanks!

--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

duke
@musamensa
7 years ago
253 posts

i made a clone of the mogul skin, i experienced the same problem again with another image file that is not updating after upload and cache reset. The skin/image/ upload section might need so looking at.

@nate
7 years ago
917 posts

Make sure you clear your browser cache whenever you change images. It will lead you to believe the image is still there.

solved How do I set a default profile header image?

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