solved emergency core update disabled site nothings redirecting right

soaringeagle
@soaringeagle
9 years ago
3,304 posts
www.dreadlockssite.com
you see? every page isnt redirecting



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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

updated by @soaringeagle: 03/03/17 06:21:01PM
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i didnt run in maintenance mode i cant access it at all.. wait my freind could on his phone


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
argh i cant its its not redirectingi even tried uploading core and using
ln -s jrCore-release-6.0.0 jrCore


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
You keep saying "redirecting" - Jamroom is not going to redirect you. Do you have something custom in place to redirect?

Rename the "repair.php.html" to "repair.php" in your Jamroom root directory and then run that script in your browser.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i get

Fatal error: Cannot redeclare jrCore_meta() (previously declared in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-6.0.0/include.php:53) in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-5.4.0b4/include.php on line 64


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
You somehow have 2 cores in there, or your web server has cached things. Restart your web server.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
tried ls to an older core too so what should the right symlink code be


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i did try going back to an older core
im getting this
Fatal error: Cannot redeclare jrCore_meta() (previously declared in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-6.0.0/include.php:53) in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-5.4.0b4/include.php on line 64

i did this and got these results

/var/www/vhosts/dreadlockssite.com/httpdocs/modules]$ ln -s jrCore-release-6.0.0 jrCore
/var/www/vhosts/dreadlockssite.com/httpdocs/modules]$ ln -s jrCore-release-5.4.0b4 jrcore
/var/www/vhosts/dreadlockssite.com/httpdocs/modules]$ ln -s jrCore-release-6.0.0 jrCore
ln: creating symbolic link `jrCore/jrCore-release-6.0.0': File exists


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
This is WRONG and likely your issue:

ln -s jrCore-release-5.4.0b4 jrcore

you probably have "jrCore" and "jrcore". It is CASE SENSITIVE so delete "jrcore".

Is there a reason you don't use the Marketplace to upgrade? It would save you all this headache and hassle.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
at 1st i just got cannot find page errors with no or lil css then just couldnt even access the page at all even an error


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i did!!!! thats wat messed it up and left me doing this


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Then you have some other issue at play. The Marketplace update would not create a bad symlink for you.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
didnt fix it..


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
soaringeagle:
didnt fix it..

What didn't fix it.. the repair?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
hmm can see the non ssl site
cant login thats not redirecting right
or im getting the site from cache but no..sitemap crawlers crawling away normally...


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
renaming the lowercase core to jrcorefuked
repair still shows
Fatal error: Cannot redeclare jrCore_meta() (previously declared in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-6.0.0/include.php:53) in /var/www/vhosts/dreadlockssite.com/httpdocs/modules/jrCore-release-5.4.0b4/include.php on line 64


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Restart your web server


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i dd once will again


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
disabled server cache too..
email me. i trust ya poking around
improvement back to not found (haha as much as thats an improvement) instead of not redirecting
er..no.still not redirecting when i try loging in...



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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

updated by @soaringeagle: 11/30/16 09:33:39AM
brian
@brian
9 years ago
10,148 posts
run this in your jamroom/modules directory:

ls -ltr | grep -i jrCore

and post it here.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
/var/www/vhosts/dreadlockssite.com/httpdocs/modules]$ ls -ltr | grep -i jrCore
drwxr-xr-x 12 dreadlockssite psacln 4096 Jul 25 00:20 jrCore-release-5.4.0b2
drwxr-xr-x 12 dreadlockssite psacln 4096 Jul 27 00:35 jrCore-release-5.4.0b3
drwxr-xr-x 12 dreadlockssite psacln 4096 Oct 1 14:14 jrCore-release-5.4.0b4
lrwxrwxrwx 1 dreadlockssite psacln 20 Nov 30 10:51 jrCore -> jrCore-release-6.0.0
-rw-r--r-- 1 dreadlockssite psacln 8104249 Nov 30 11:02 jrCore.rar
drwxr-xr-x 13 dreadlockssite psacln 4096 Nov 30 11:31 jrCore-release-6.0.0
lrwxrwxrwx 1 root root 22 Nov 30 11:37 jrcorefucked -> jrCore-release-5.4.0b4


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
this is wrong:

jrcorefucked

DELETE IT.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
You cannot have 2 cores symlinked into your modules directory at the same time. It doesn't matter what the link name is.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ok did that still not fixed 1 sec
/var/www/vhosts/dreadlockssite.com/httpdocs/modules]$ ls -ltr | grep -i jrCore
drwxr-xr-x 12 dreadlockssite psacln 4096 Jul 25 00:20 jrCore-release-5.4.0b2
drwxr-xr-x 12 dreadlockssite psacln 4096 Jul 27 00:35 jrCore-release-5.4.0b3
drwxr-xr-x 12 dreadlockssite psacln 4096 Oct 1 14:14 jrCore-release-5.4.0b4
lrwxrwxrwx 1 dreadlockssite psacln 20 Nov 30 10:51 jrCore -> jrCore-release-6.0.0
-rw-r--r-- 1 dreadlockssite psacln 8104249 Nov 30 11:02 jrCore.rar
drwxr-xr-x 13 dreadlockssite psacln 4096 Nov 30 11:31 jrCore-release-6.0.0



but sites still inaccesible


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Restart your web server again. And when you say "inaccessible" do you mean Apache is not loading OR the Jamroom site gives you an error?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
click login and see
you get it not redirecting right when you try to login


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
you get page not found i just got panel not found...
ssl wont redirect
somethings very not right


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Now run the repair.php since it seems like JR is up.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
holding breath seems to be working
ugh repair timeout


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
repair ran but still sites he same


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
now even index page is saying not found


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Sounds like you've got some things really messed up. Previously you could load the login but now you can't?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
not since i rAN THE UPDATE from the marketplace


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I've been upgrading sites for weeks now, as well as dozens in the last 3 days and so far have not seen this at all. So something is unique about your setup that is causing an issue. If you can't load the site AT ALL, then it's a web server/.htaccess issue.

Send me your root login and password, as well as Jamroom admin login and password to support [at] jamroom [dot] net and I can check it out.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
now every page says not found. all i have now is log in create acct. and clicking those wont
redirect


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
sent it
everybody should appreciate the work you guys do


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Have not received anything yet - double check you send it to our support address.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
support at jamroom. net title brian root


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Still have not seen it - could be your mail server is running behind. I'll keep my eye out for it.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i sent through gmail will send from another adress too


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
how can i downgrade the core then start the upgrade again fresh


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
soaringeagle:
how can i downgrade the core then start the upgrade again fresh

You should not have to start over. I could have fixed this yesterday if you could have got me access to your server. Let me know if you're still have an issue and if you can give me access.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
yes i still have the issue
can you still not login?


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
deleted sent by email


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

updated by @soaringeagle: 12/01/16 09:17:58AM
soaringeagle
@soaringeagle
9 years ago
3,304 posts
did you get it were u able to connect


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I followed up via email 90 minutes ago, but did not receive a response from you. Check your email for my email that I sent to you. Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
dreadlockssite email i did not get anything from you


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I've responded to the ticket you sent in. Is that email no longer working for you?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
im not geting anything from either email


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
just emailed you again with both emails subjects brian


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Check your email client or setup - our system is delivering it to you:

12/01/16 01:27 PM	Delivered: support [at] jamroom.net -> soaringeagle [at] mail2.dreadlockssite.com 'RE: Your Priority Support request for Jamroom'



--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 12/01/16 01:29:22PM
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i got the acknowledgement that i sent to you so yes i'm receiving from you just did not get the 1 you sent 3 hours ago
if you reply to my latest i dont see why it shouldn't go through since the site sent the we got your message reply


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
this was last reply i got which i sent you a diferent port

Still not working. Are you SURE SSH is running? Note - I am just heading out of the office and will be back online about 1pm PST - I will update this ticket when I get back online, so you don't need to drop your firewall until I get back to you.


did you not get the port i sent?


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
resent the port
i'm supposed to be in dc all day tomorrow with freedoms wings
so real desperate to try to get it up asap


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Your email is not working. I've sent several emails sent then, all showing delivered.

I cannot do anything on your site without root access.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
that port didnt work email iriesoaringeagle [at] gmail . com


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
im getting these confirmations
RE: Your Priority Support request for Jamroom
i sent you emails from both emails


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
This is a bit frustrating. This post is at 57+ responses, and the TWO support tickets had dozens of responses. This is way too much back and forth for something this simple, and has occupied quite a bit of my time.

I have access to your site. The port is fine.

I need root access or I cannot help you.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
sudo su
you have root access


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
you know usernames not root its what i sent you then sudo su gives you root as a su


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I can't even get the repair.php script to load - always get a 500 (server) error:

Quote:
2016-12-01 16:57:14.003 [STDERR] Child process with pid: 168959 was killed by signal: 15, core dump: 0

I'm not sure if that is even from the right log, as I'm not sure how your server is setup for vhost logging.

Unfortunately until the server is working correctly I can't help with the JR stuff. So you'll want to fix it up so repair.php can be loaded and then I can try again.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
Found the log for your domain and it is more of the same:

2016-12-01 16:57:13.969 [INFO] [46.229.168.65:13004] Abort request processing by PID:168959, kill: 1, begin time: 3, sent time: 3, req processed: 0
2016-12-01 16:58:20.840 [INFO] [46.229.168.74:54464] Abort request processing by PID:169552, kill: 1, begin time: 4, sent time: 4, req processed: 2
2016-12-01 16:59:54.741 [INFO] [54.209.99.188:34627] Abort request processing by PID:170385, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:00:39.671 [INFO] [54.172.222.110:55071] Abort request processing by PID:170839, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:05:10.997 [INFO] [54.172.222.110:36131] Abort request processing by PID:173259, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:06:44.872 [INFO] [46.229.168.70:59102] Abort request processing by PID:174044, kill: 1, begin time: 6, sent time: 6, req processed: 0

Looks like the web server isn't working properly.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
repair.php loads for me fne


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
or i should say it ran fine an hour or 2 ago wth is going on


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Not working here for me:

Quote:
The www.dreadlockssite.com page isn’t working

www.dreadlockssite.com is currently unable to handle this request.
HTTP ERROR 500



--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
theres also an error log in the vhost/site/logs


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
weird as long as i use http instead of https i get a site load but only login and create accounts those when i click them don't redirect https wont work i think its got to be in the router..


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
this is what i see when i acces the domain
page.jpg
page.jpg  •  284KB




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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
OK it turns out ini_set() is not allowed in the script, which is going to cause issues. You will want to modify your PHP php.ini file and make sure ini_set is allowed to be used by scripts.

I have the repair running right now, but it will time out since I am not able to set the time limit in the script.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
wait hmm interesting i see an error getting index.php
i think its htacces?


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i get diferent results accessing http://www.dreadlockssite.com/index.php and https://www.dreadlockssite.com/index.php

but both work
well... work as ittn giving me diferent not found pages


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
omg made progress click login then add /index.php
i think i can get in give me 5 min


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
no cant login because it still wont use index/php as the /
i think its got to be htaccess ..right
rewrite rules


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i cannot see where ini_sets disabled


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
unfortunately I am out for the day, but if you uncomment the php_ini() entries in the repair.php script, you will see that the script no longer works and returns a 500 error, so you'll need to fix that up - once that works then you can run the repair.php script.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
im back to this Error: Query Error: Unknown column '_profile_id' in 'field list'


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
repair works for me


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
tomorow im supposed to be in dc well, headed there very early will be getting home now, after you leave i'll try to keep in touch during the day but im working an expo

hear me out..but i think its just a hunch
i think you might have to manually create a session
so login in the db not through the login script
once it recognizes the users logged in,accesss the integrity check via the /index.php not the folder name..
the login/index.php tries redirecting to / my profile in https
thats where its not working., i think'


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
I'm here in dc won't have ema but Wil ccheck this hourly


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
U able to get oN?


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I've not done anything on your site - I've been working on tickets all morning and have not had time to even come onto the forum.

There's no need to manually create a session. The repair.php script was designed to work without being logged in.

Did you get your PHP set so scripts can use ini_set()?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
Repair works and in I set is enabled


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Then it should be working. What's not working?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
Everything directory listing in https won't work have to add index.php
Can't login and only menu items are login and create
No page content
Every page e
Day as page not found
Login without index.pop days redi r etc erro r


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
its frustrating cause you don't seem to be listening when i tell you whats going on
i got repair.php working on day 1
the sites been down 3 days maybe 4 i fought hard to get it to page 2 for main keywords and now that its down its droped 7 pages!
nobody can access the site ..this time of year ad revenues tripple but instead they fatlined
and i got thousands of people moaning abiut the site being down

i need the site up i cant wait a weekend
i know you were working on other tickets but how many of them resulted in a site being down for days and days..this is an emergency..top priority

now let me review (which youd see if yiu just kooked at the swite) (and sorry if i seem to have an attitude this is just desperation and frustration)
1 httpd pages say page not found
often i get Error: Query Error: Unknown column '_profile_id' in 'field list
https pages give redirection error
htpps pages like login work sorta if i add index.php
in fact https pages work well dont give the redirect error only page not found or panel not found when adding index.php
login i get the login form minus css whenadding index.php but when clicking login it wont login
i assume cause it cant redirect to my profile without adding index.php

so heres my assumption based on all that
i need to manually login through creating the seession in the db
then find the path to the php that runs the integrity check

or i need u or someone to fix this asap
its killing me to be down so long


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ok somethings changednow everything is giving this error
Error: Query Error: Unknown column '_profile_id' in 'field list'


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I apologize for not being able to look at this yesterday - we have had a VERY busy week since the JR6 release, and my first priority is to our VIP Support Ticket users.

Since you are getting that error, it means the integrity check did not finish, which tells me ini_set() is probably still broken on your server.

I will login and let you know.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i cant access integrity checkti run it ini_set should wirkits on by default and has to be disabled and i checked and its not
plus doesnt most php scripts use it

if i can access the integrity check i can i hope fix it
i do understand its just killing me that its down this long
i'll pay for priority support if i have to just to get it up


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Yep - ini_set() does NOT work on your server:
Quote:
The www.dreadlockssite.com page isn’t working

www.dreadlockssite.com is currently unable to handle this request.
HTTP ERROR 500
Until this is fixed, the repair.php will NOT be able to run for more than 30 seconds, and therefore will NOT be able to update your site.

I can't be the sysadmin for your server. I have left the ini_set() calls ACTIVE in the repair.php script. You will need to modify the php settings on your server to allow scripts to change memory/run time.

Let me know when you have fixed your server so the repair.php script will load WITHOUT a 500 server error. Until that loads you will not be able to repair your tables, and I cannot help you.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
also sorry but thought u wouldnt be here over the weekend so id be stuck down till monday or tues..thats wy i was really frustrated


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
hmm that was working snt it just disabled in apache.conf

ok i get this now
Parse error: syntax error, unexpected 'ini_set' (T_STRING) in /var/www/vhosts/dreadlockssite.com/httpdocs/repair.php on line 51

after cheking parse errors using
<?php

///////    SYNTAX ERROR CHECK    ////////////
error_reporting(E_ALL);
ini_set('display_errors','On');

//replace "pageToTest.php" with the file path that you want to test. 
include('repair.php'); 

?>

you see ini_set worked here to set display errirs n
so ini_set must work but theres a parsing error in repair


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
That's wrong - you cannot test it that way. You need to JUST load this URL:

http://www.dreadlockssite.com/repair.php

Once that is no longer returning a 500 error we're good to go.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
it seemed to run before without error


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
it was a parsing error i renamed repair.php to repair.phpbak
i copied repair.php.html from freedoms wings subdomain
removed thml and itran
theres got to be a typo or something in repair script you edited cause ini set is absolutely working the new fresh copy of repair worked fine no errors


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
after repair it still says Error: Query Error: Unknown column '_profile_id' in 'field list'
so i still just need to run the integrity check


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
You CANNOT remove the ini_set()'s in the repair.php for memory limit and time. I have added those back in and it does NOT work.

Here's the deal. You need to fix your PHP install so it works with the repair.php script AS IT IS right now. That's the only way it will run.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ini_set('memory_limit', '512M')
ini_set('max_execution_time', 14400);
time breaks it shouldnt 14400 have ' ' around it
but in php ini both are set much higher
max execution times the line i get the parse error on


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
OK let me check it out again if you've confirmed the memory limit and execution time default is higher.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
memory limits 26 gigs
max execution times at least that but i will double check and set it in php


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ok i was wrong i did increase max execution time in php


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
https://www.dreadlockssite.com/phpinfo.php
shows a max execution time of 3000 not the 14400 i used


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
Just want to add that I think Lightspeed is a problem. I have to restart the web server when ever I want to re-run the repair.php. And even though the max execution time is set to 3000 in the php.ini file, it is not working correctly.

What I am doing is just re-running repair.php over and over until hopefully it works its way through your server.

Going forward though you should replace lightspeed with Apache.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i will switch to apache but under apache 99% of images dont load


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
apaches running now
with apache phpinfo shows 14400
no timeouts yet


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

updated by @soaringeagle: 12/03/16 08:50:46AM
brian
@brian
9 years ago
10,148 posts
Your whole server is really messed up. I can't get ANY PHP page to load more than 1 time before the server stops responding.

Here's what you need to do:

1) Load the repair.php script on your domain. If it won't load, restart the web server
2) RUN IT
3) restart web server

Repeat this until the script completes.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
i switched to apache its still running
no timeouts its been running repair several minutes now


--
soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
still running after 17 minutes
so i'm hopefull
i really appreciate you bearing with me through the frustration and issues

i see what you did was edit the repair to also run offline integrity check, which is exacty what i was trying to figure out how to do
you might want to include this script as a repair level 2 or something repain and check integrity

just a hunch but maybe iniset wasnt letting that be set in the ls php version? that, or its a case of too late to set i mean the max exec had to be set in php ini efore parsing the script
possibly an alternative ..that may have worked (not sure ..i barely understand php) would be set the max exec time in a seperate script then include repair so its set before parsing repair?
cause ini_set worked on all variables except the max_execution_time
it did cause a parse error though so maybe it wasnt escaped properly i dunno
hmm no i just checked it i see no reason it should have caused any parse error..unless again its specific to ls php
now its been well over 1/2 an hour 14400 should alow it to run 24 hours right i'll check back and update in 2 hours, or when finished


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
brian
@brian
9 years ago
10,148 posts
I didn't edit it - the problem was you were still using the Jamroom 5.3 repair.php script - not the JR6 version. I copied the version from jrCore/tools/repair.php.html to your root so the correct one would run.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
soaringeagle
@soaringeagle
9 years ago
3,304 posts
after an hour about i got a server error restarted apache trying again..execution timeout should be 4 hours now so unsure what the errors about


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ah ok i thought u added the integrity check


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
the repair i copied from fwi.dreadlockssite.com though should be jr6 cause was running the beta core on there and updat6ed to release jr6 at same time i tried doing www.dreadlockssite.com
i assume it was the size of the site that caused it to fail


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
ok repair fu=inished fast in edge ..now i got site loaded minus css i do however have full menu so we are closer ..ow should be able to login and rerun the integrity check


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
corection its working! oh thank god.. thank you so much ..


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

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