solved Jamroom 6 Follow Me skin Audio Player not showing on prifle

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@luis890
8 years ago
57 posts
Hello
Somehow the audio player is not showing in the profile.
Is there a way to fix that?
audioPlayer.PNG.png


updated by @luis890: 01/06/17 04:45:04PM
michael
@michael
8 years ago
7,715 posts
Working for me, can you tell me how to reproduce it so that it DOESN'T show.
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@luis890
8 years ago
57 posts
Hum.. that is strange.
In the page Music everything is fine.
The problem that I seen is in the user profile that has audio.
If clicked in the Audio, the page display the audio List, but with out the play button. If I click in the tittle song, it takes to the son full detail page, but the Embeded player does not show.
In the right column "You May Also Like" is showing the Play and Pause bottom.
It is only happening with the uploaded audio and Vidoe. SoundCloud audio, youtube and vmeo are working fine..
May it is my site that is conflicting with something else?
I do not have any custom pages installed.
errors.png
errors.png  •  375KB

douglas
@douglas
8 years ago
2,791 posts
If you'll send us your site URL and the admin login we can check it out.

Send it to: support[at]jamroom[dot]net

Thanks!


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Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@luis890
8 years ago
57 posts
Thank Douglas.. I just email the information requested.
THank You
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@luis890
8 years ago
57 posts
Hello All!
After doing some troubleshooting I found the following.
The problem is only happening while logged in and if you are looking at somebody else profile.
On Your profile everything works fine. It looks like profile privacy bug while logged in.
As a guest or while not logged in, everything is working fine.
Just and FYI
douglas
@douglas
8 years ago
2,791 posts
Hello,

This was actually an issue with the TinyMCE editor being activated for the timeline, mentions specifically, I believe it was trying to add some js that was causing the page to break. It has been fixed on your site and for the next release.

Hope this helps!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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