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solved Getting errors when trying to do system updates

The Jamroom Network » Forum » Using Jamroom » Page » Getting errors when trying to do system updates
AndyF
AndyF
@andyf
8 years ago
92 posts
Typically, I would go to System Tools > Marketplace > System Updates to update modules that needed updating. Now, I'm getting, "An error was encountered trying to communicate with the Active Marketplace - please try again"
and this message when I click on Marketplace:
"An error was encountered trying to communicate with the Active Marketplace
make sure the Marketplace URL is set correctly in Tools -> Marketplace Systems."

I've gone back a couple of time and made sure the URL is set correctly under Tools > Marketplace Systems and I've even regenerated a new Marketplace ID and added the new one & still getting the same error messages.
updated by @andyf: 11/07/16 02:20:05AM
brian
@brian
8 years ago
10,148 posts
If you're running Jamroom 4.3.0 beta 1, then you'll need to manually modify the modules/jrCore/lib/util.php file - search for:

CURLOPT_SAFE_UPLOAD

It will be around line 1400 - remove that line and then you should be able to upgrade to the latest beta core.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
AndyF
AndyF
@andyf
8 years ago
92 posts
It says version: 5.4.0b2
under the System Core
brian
@brian
8 years ago
10,148 posts
AndyF:
It says version: 5.4.0b2
under the System Core

You still want to make the change I outlined for it to work.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
AndyF
AndyF
@andyf
8 years ago
92 posts
modules/jrCore/lib/util.php file
Where to I find that? That's not a template is it?
brian
@brian
8 years ago
10,148 posts
AndyF:
modules/jrCore/lib/util.php file
Where to I find that? That's not a template is it?

You need to log into your site using FTP - it is a PHP script (.php). You will need to download it to your computer, edit it, then re-upload it.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
AndyF
AndyF
@andyf
8 years ago
92 posts
I removed
CURLOPT_SAFE_UPLOAD
in modules/jrCore/lib/util.php file

Still have the same problem.
michael
@michael
8 years ago
7,746 posts
Maybe try downloading the b3 core from the marketplace on jamroom.net and uploading it via FTP

Marketplace: System Core 5.4.0 beta 3
https://www.jamroom.net/the-jamroom-network/networkmarket/340/system-core-540-beta-3

Marketplace: Marketplace - Beta 1.4.0b1
https://www.jamroom.net/the-jamroom-network/networkmarket/341/marketplace-beta-140b1
AndyF
AndyF
@andyf
8 years ago
92 posts
I've uploaded 5.4.0b3 into my modules folder. Now, how to I get the site to "use" this version? (under modules > system core > info it still says version: 5.4.0b2)

As a side note, all of my images on the site are now NOT working http://social.decorativeconcretekingdom.com/
brian
@brian
8 years ago
10,148 posts
AndyF:
I've uploaded 5.4.0b3 into my modules folder. Now, how to I get the site to "use" this version? (under modules > system core > info it still says version: 5.4.0b2)
As a side note, all of my images on the site are now NOT working http://social.decorativeconcretekingdom.com/

Sounds like things have got a bit messed up - shoot us an email at support with your site info and JR admin login info and I can upload it to your site and fix it for you.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
8 years ago
10,148 posts
Your set - I reuploaded the core and it looks good. Make sure you are using a quality FTP client to work on your site. On windows I would recommend SmartFTP and for Mac I would recommend Yummy FTP Pro.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
AndyF
AndyF
@andyf
8 years ago
92 posts
Thanks for all of your help Brian!!

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