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Contact Form Replies

The Jamroom Network » Forum » Design and Skin Customization » Page » Contact Form Replies
derrickhand300
@derrickhand300
9 years ago
1,353 posts
My question is about using the contact form...I would like to respond directly to the contact forms I receive in emails by responding to that email
Currently I have to copy/paste the persons email address in a new email to reply
How can i change it so i can respond directly using the emails?
updated by @derrickhand300: 09/10/16 12:26:01PM
brian
@brian
9 years ago
10,149 posts
derrickhand300:
My question is about using the contact form...I would like to respond directly to the contact forms I receive in emails by responding to that email
Currently I have to copy/paste the persons email address in a new email to reply
How can i change it so i can respond directly using the emails?

You really can't right now - something would have to create a mailto: link. If you install the support tickets module however, then you will see a "reply" button that will jump you right into the Create Ticket form with their email so you can send them a reply.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
derrickhand300
@derrickhand300
9 years ago
1,353 posts
Thank you Brian
All my emails forward to a Yahoo account- what I was after was the ability to respond to the email directly from the Yahoo email
Right now if I respond in Yahoo it just sends me the response and nothing to the customer
updated by @derrickhand300: 06/11/16 07:03:58AM
brian
@brian
9 years ago
10,149 posts
derrickhand300:
Thank you Brian
All my emails forward to a Yahoo account- what I was after was the ability to respond to the email directly from the Yahoo email
Yeah you can't do that - that would require YOUR system to be able to send email FROM the user's email account, which it's not going to do - your best bet is to install the support tickets module and use it that way.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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