solved A question about moving from Ning to Jamroom

I was looking at the plans to see which one would be appropriate for me. I only have 594 members, but my storage might be a problem. According to Ning's records (and who knows whether they're accurate or not), I am using 52.45 GB of storage on my site.

If that means I have to buy the plan that costs $60 a month, then I'm afraid you're out of my price range.

I would not be using my own server, but Jamroom's.
updated by @writer-chick: 08/24/16 11:38:00PM

Ning2?
Send the site url and your login to us in a support ticket and I'll work out the actual size.
Thanks


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Paul Asher - JR Developer and System Import Specialist

Yes, it's a Ning 2. I can't find where to send a support ticket.

support at jamroom dot net.

Thanks! I sent the information!

It's FreeWriters and Readers (FWAR) and it's a Ning 2.
updated by @writer-chick: 05/12/16 02:34:41PM

Well, I had a senior moment. I sent the wrong log in information in the first message. I sent another message with the correct info. Sorry!

I haven't heard back from anyone about my question. I provided the log in information via email.

I responded on your support ticket several days ago - https://www.jamroom.net/ticket/34113/login-info-for-freewriters-and-readers
You should have had an email about it at the time. Let me know if you can't see the ticket and I'll copy the response to you directly.
Thanks
Paul


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Paul Asher - JR Developer and System Import Specialist

Copying my response to your email below -

Hi - Have just checked out your archive and it is just over 5GB in size. HOWEVER, I couldn't download any of your discussions. It showed that there were 2834 discussions to download but then errored. I tried several times with the same results so you may want to raise this issue with Ning.
Given the above archive size, and with the possibility that we can get the discussions eventially, I would suggest that our 12G Hosted plan would be sufficient for your site to working in, and to grow, along with our 15G Import service - https://www.jamroom.net/ning-to-jamroom/serviceshop/6/15-gig-ning-site
When considering the move to Jamroom please checkout the "What Does/Doesn't Get Imported" section of this document - https://www.jamroom.net/ning-to-jamroom/documentation/ning-to-jamroom/3644/ning-2-3-to-jamroom-what-you-need-to-know
Hope this helps - Please let us know how you want to proceed so that we can advise further if need be.
Thanks
Paul


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Paul Asher - JR Developer and System Import Specialist

Thanks Paul. I really have no confidence in Ning support doing anything about the archive problem. Kind of disgusted with my options right now. Thanks again for your time.