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solved video upload failed

The Jamroom Network » Forum » Using Jamroom » Page » video upload failed
izhmel
@izhmel
8 years ago
1,325 posts
I am still getting video up load failure.... Ilhame.mp490.2MBupload failed


--
The Scientist
dubmusic.com
Thanks for any assistance.
updated by @izhmel: 09/01/16 05:18:35PM
michael
@michael
8 years ago
7,744 posts
suspect its an issue with your internet connection.
izhmel
@izhmel
8 years ago
1,325 posts
It says 100 % then says failure


--
The Scientist
dubmusic.com
Thanks for any assistance.
michael
@michael
8 years ago
7,744 posts
If you give me the file and some login details I can try it from here.
MAD
MAD
@madc
8 years ago
600 posts
Looks like a filesize issue. He may have to adjust his php.ini file or set his server uploads larger as its a 490mb file from what was posted


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izhmel
@izhmel
8 years ago
1,325 posts
Its not the connection the same thing with cable connection , i says 100% uploaded but still fail

..file
max upload: 24.39GB
select file or merch

NO MONEY STEMS.zip68.1MBupload failed


--
The Scientist
dubmusic.com
Thanks for any assistance.
izhmel
@izhmel
8 years ago
1,325 posts
Here is what the problem was

I was able to replicate this problem by uploading a 84MB .mov file. The error is:

mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 84332245 bytes) in Unknown on line 0, referer: http://www.dubmusic.com/uploaded_video/create

which seems wrong considering that I've increased this limit to 512:

http://www.dubmusic.com/phpinfo.php

You have several files in this account that set local memory limits using:

ini_set('memory_limit', '128M');

and you'll need to alter them in order to work properly. Please check it out and let us know if you encounter any issues or if you require any further assistance.


--
The Scientist
dubmusic.com
Thanks for any assistance.
izhmel
@izhmel
8 years ago
1,325 posts
This is what the server people says

Hello,

After reviewing this, I was able to find an error logged in the server logs, however the error doesn't seems to be related to the -upload- process, rather, it shows a plugin / component to edit the id3 tag halting the script, thus causing the entire uploading process to fail.

Is there anyway for you to disable the ID3v2 plugin momentarily and check again? if the uploading process works fine with that component disabled, I'd recommend you either, installing a fresh copy of it, or finding a good replacement.


--
The Scientist
dubmusic.com
Thanks for any assistance.
brian
@brian
8 years ago
10,148 posts
The id3v2 tool that comes with the audio module is found at modules/jrAudio/tools/id3v2 - make sure that is executable by the web user. If it's not, then your system admin can "override" it in your Jamroom by installing id3v2 for your OS, then update Jamroom to use the new location by adding the following line to your data/config/config.php file:
$_conf['jrAudio_id3v2_binary'] = '/usr/local/bin/id3v2';
Just make sure that /usr/local/bin/id3v2 is updated to reflect the correct location of the id3v2 binary that works on your server.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
izhmel
@izhmel
8 years ago
1,325 posts
Thanks


--
The Scientist
dubmusic.com
Thanks for any assistance.

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