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Can I restore a deleted account?

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lornawebber
@lornawebber
8 years ago
334 posts
I know when this question was asked a year ago, the answer was that you can't restore an individual account that has been deleted.

I thought I saw in the list of recent fixes and changes that there is now a method of restoring items that have been deleted from the data-store, and I'm wondering if that makes it possible to restore an account now.
[I know the deleted User Id, thanks to an enhancement you made to the activity log last year.]

I would be grateful for your advice. Thanks.
updated by @lornawebber: 05/08/16 01:09:24PM
michael
@michael
8 years ago
7,714 posts
Take a look in:
DASHBOARD -> RECYCLE BIN

and see if the user account is there.
lornawebber
@lornawebber
8 years ago
334 posts
Thanks @Michael.
Roy has not yet updated to 5.3.0; we are still on 5.2.41 and I don't have the Recycle Bin option. I guess that means the deleted account is gone for good.

Brian mentioned that 5.3.0 (Stable) is due very soon. Should we wait for that or update immediately?
Thanks for your help. It's good to know that it may be possible to restore data in future.
brian
@brian
8 years ago
10,148 posts
lornawebber:
Thanks @Michael.
Roy has not yet updated to 5.3.0; we are still on 5.2.41 and I don't have the Recycle Bin option. I guess that means the deleted account is gone for good.

Brian mentioned that 5.3.0 (Stable) is due very soon. Should we wait for that or update immediately?
Thanks for your help. It's good to know that it may be possible to restore data in future.

Yep - the Recycle Bin is a JR 5.3 feature - I'd like to work with you on upgrading your site to 5.3 - let's wait for the full 5.3 release and I will contact you - there's a couple server tweaks I want to take care of on your server, so I think upgrading and handling all that at once would be best.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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