solved site no longer sends emails

soaringeagle
@soaringeagle
9 years ago
3,304 posts
i am no longer getting emails from when new people post or join
i checked my settings nothings changed it must be from the last update


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

updated by @soaringeagle: 04/24/16 02:56:09PM
paul
@paul
9 years ago
4,335 posts
Are your notification settings checked as appropriate? We have had instances of them being randomly reset that we have been looking in to.


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Paul Asher - JR Developer and System Import Specialist
soaringeagle
@soaringeagle
9 years ago
3,304 posts
yes that's what i meant by i checked the settings and nothings changed everything says send email
but its probably related to that issue


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
paul
@paul
9 years ago
4,335 posts
Do test emails from the Email module work? Maybe temporarily set the email system to 'debug log' and send a test email from the email module. See if it gets into the log.


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Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Soaring, do you have BOTH the Email Support module and the Mailgun SMTP module activated?
(I have my mailgun smtp module disabled and things work well)
Are you using Mailgun for your jr site, and if so are you looking at your Mailgun logs to see if things are being sent out?


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
soaringeagle
@soaringeagle
9 years ago
3,304 posts
mailgun gave me huge hassles so i disabled it i will try the test email
(paul, please make note of my suggestion in suggestions section and if it is feasible please give it a real consideration)

brbb testing


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities
soaringeagle
@soaringeagle
9 years ago
3,304 posts
nevermind found the issue
and it was only affecting my notifications and it was the server


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soaringeagle
head dreadhead at dreadlocks site
glider pilot student and member/volunteer coordinator with freedoms wings international soaring for people with disabilities

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