ShareThis problem

Eddy
@eddy
12 years ago
479 posts

I have installed the ShareThis module, entered a key, enabled it for my quotas, but when I go to the song/video etc details page of a user, at the button it just says "Share This", but it isn't clickable and there are no other options.
updated by @eddy: 02/01/14 01:06:42PM

@brian
12 years ago
10,149 posts

I've not seen this before - make sure you are not using any type of "ad blocking" - that will block Share This (i.e. I can't see it in Firefox since I have an ad blocker there).

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Oh, that explains it man, my Avast has an ad blocker and I have to disable it for every site, thanks man, much appreciate it

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Eddy
@eddy
12 years ago
479 posts

I shared a song on Facebook, went to Facebook to see what it looks like, but don't see a player there, just the band profile image, am I missing something?

@douglas
12 years ago
2,800 posts

In your ShareThis module quota config section, do you have the allow facebook player box checked?

--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

Eddy
@eddy
12 years ago
479 posts

Yes I do, but will double check.

Eddy
@eddy
12 years ago
479 posts

I do have "allow facebook player" checked on both quotas.

@brian
12 years ago
10,149 posts

ouviste:
I shared a song on Facebook, went to Facebook to see what it looks like, but don't see a player there, just the band profile image, am I missing something?

I'm suspecting Facebook has reverted to the bug they were having a couple weeks ago that was doing this exact same thing.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Can the module be updated to work with the Facebook update?
updated by @eddy: 12/18/13 09:00:04AM

@brian
12 years ago
10,149 posts

ouviste:
Can the module be updated to work with the Facebook update?

It's not a Facebook update - it's a Facebook bug that we saw a month or so ago when developing the module - a few weeks later they fixed it. I'm guessing it is still hitting some of their profiles.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Ok, so until they fix it we just have to wait right?

@brian
12 years ago
10,149 posts

ouviste:
Ok, so until they fix it we just have to wait right?

Yep - unfortunately that is the fix...

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Ok, thanks bud.

Eddy
@eddy
12 years ago
479 posts

The ShareThis module still doesn't show the Facebook Player, but now it doesn't show the artist Thumbnail either, is this still a Facebook problem?

Eddy

updated by @eddy: 12/30/13 11:01:26AM

@brian
12 years ago
10,149 posts

What is the URL you are sharing?

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

It shows like this when I share any song Brian, here is an example,
http://www.soabem.com/joao-pimentel/audio/269/ai-ai-ai-quero-te-dar-um-beijo

@brian
12 years ago
10,149 posts

Something is wrong with your SSL:

https://www.soabem.com/joao-pimentel/audio/269/ai-ai-ai-quero-te-dar-um-beijo

You'll want to contact your hosting provider. Remember that all sharing on FB has to be over SSL.

Hope this helps!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

I host with JBservers, and this is what they told me.

"You don't seem to have a static ip so that would also mean you don't have ssl set up.

You will need a static ip address and a third party signed ssl cert to add ssl to your site.

A static ip can be ordered from the addons area in the hosting management area. An ssl cert can be purchased from the ssl provider of your choice."

It sucks, but what can I do? I can't afford extra addons.

@brian
12 years ago
10,149 posts

JBServers is correct - you will need to have a static IP for SSL hosting - some hosting providers might offer name-based SSL, but that fails on older browsers.

SSL certs can be had for under $10 - i.e.:

https://www.namecheap.com/ssl-certificates.aspx

unfortunately it is a Facebook requirement, so there's nothing we can do about it on this end.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Thank you, it is very affordable

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updated by @eddy: 12/30/13 04:07:45PM

Eddy
@eddy
12 years ago
479 posts

Just ordered both, I thought it was gonna cost me an arm and a leg, thats how much I know about all this

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Eddy
@eddy
12 years ago
479 posts

I have SSL installed/running on my site now, but it's still the same, I don't understand

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Eddy
@eddy
12 years ago
479 posts

It seemed to be working fine last week or two weeks ago, it just wasn't showing the player

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@douglas
12 years ago
2,800 posts

ouviste:
It seemed to be working fine last week or two weeks ago, it just wasn't showing the player

.

Brian will have to check it out, but my guess is that Facebook has changed something yet again... I really can't stand FB.

--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
updated by @douglas: 12/31/13 12:32:07PM

Eddy
@eddy
12 years ago
479 posts

Don't get me wrong Douglas, I can't stand it either, but it's been a great promotional tool for my sites

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Eddy
@eddy
12 years ago
479 posts

By the way, I visited one of the sites here on jamroom from a member, he also has the sharethis module, it doesn't show the player but it does show the song title, description and artist thumbnail, mine doesn't even do that now with SSL installed lol.

@brian
12 years ago
10,149 posts

ouviste:
By the way, I visited one of the sites here on jamroom from a member, he also has the sharethis module, it doesn't show the player but it does show the song title, description and artist thumbnail, mine doesn't even do that now with SSL installed lol.

Are you trying to share the same URL you were earlier?

Thanks!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

No, different ones Brian.

@brian
12 years ago
10,149 posts

Can you post one you are trying to share?

Thanks!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Just tried some different ones and it's working now, still no player (crappy Facebook) but can see the artist thumbnail now, how can I clear the ones that don't show anything? These are probably some I had tried before.

updated by @eddy: 12/31/13 01:13:42PM

@brian
12 years ago
10,149 posts

ouviste:
Just tried some different ones and it's working now, still no player (crappy Facebook) but can see the artist thumbnail now, how can I clear the ones that that don't show anything that I have loaded it previously?

I'm not sure about that - I know FB caches it for a bit. You might try going here:

https://developers.facebook.com/tools/debug/

and put in the URL and see if that "resets" it on FB's end.

Hope this helps!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Yeah, I debugged those ones that weren't working, but they still don't work, not sure what's going on, thanks anyway man.
updated by @eddy: 12/31/13 01:25:18PM

@brian
12 years ago
10,149 posts

ouviste:
Yeah, I debugged those ones that weren't working, but they still don't work, not sure what's going on, thanks anyway man.

Give it some time and they will start working - during testing I saw FB cache pages as well, so for testing I would always create a brand new song, since if a previous one did not work for some reason FB's cache of it would be broken.

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

@brian
12 years ago
10,149 posts

One additional followup too - make sure you have added "fbsbx.com" to your allowed domains.

Hope this helps!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Allowed domains where?

@brian
12 years ago
10,149 posts

Core => Global Config. Make sure you have "facebook.com" and "fbsbx.com" in there. You can also just put in "ALLOW_ALL_DOMAINS" if you want your audio to be able to be streamed from anywhere.

Let me know if that helps.

Thanks!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Eddy
@eddy
12 years ago
479 posts

Thank you, that really helps, I will do that.

Eddy
@eddy
12 years ago
479 posts

By the way, thanks for taking the time on a day like today to help me out guys, I really appreciate it, happy New Year.

@brian
12 years ago
10,149 posts

ouviste:
By the way, thanks for taking the time on a day like today to help me out guys, I really appreciate it, happy New Year.

No problem - happy New Year to you as well

Thanks!

--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

Developer Networks
@developer-networks
12 years ago
566 posts

Hey just a suggestion here... I wanted to quickly share that this actually sounds like it might be a problem with his APP setup on his FB end.

Make sure your APP has been changed to public permissions and also add to your fb APP a "website" and register your domain url to your app.
This allows your APP to pass any requests to facebook from your domain.

You may have already done all this but it sounds like your not getting past their APP requiremens to allow a post so your members or yourself cant pass through to post to facebook using your APP.

Just getting an APP ID code isnt enough to allow your website to post. You have to do a little more set up to your APP in order to be able to post to Facebook using your APP.

* Also my audio player on myRadio - Blue is posting to Facebook with no SSL

Its not placing a playable audio button (which i believe this would require a SSL) but it is passing a full share link to wall feed with out SSL.

Hope this helps.

updated by @developer-networks: 12/31/13 04:00:21PM

Developer Networks
@developer-networks
12 years ago
566 posts

Also another screenshot of FB APP setup...

updated by @developer-networks: 12/31/13 04:01:09PM

Developer Networks
@developer-networks
12 years ago
566 posts

Heres my what sharing looks like as of today with my set up and no SSL I havent had the luxary to try the share this app yet so this is the only way i can help.

updated by @developer-networks: 12/31/13 04:02:39PM

Eddy
@eddy
12 years ago
479 posts

Thanks b360, mine does work now and since I installed SSL, the player is showing as well and that to me is a great tool since I have a few groups on Facebook

.

What I would like though, is to show the artist name on the player, that would top it off

, right now it only shows the song title.

Heres what my player looks like.

updated by @eddy: 12/31/13 06:49:30PM

CAPER
@caper
11 years ago
125 posts

mine wasn't working either but as soon as I added "ALLOW_ALL_DOMAINS" and refreshed my fb page it started working.

CAPER
@caper
11 years ago
125 posts

would I be able to share complete albums?

Eddy
@eddy
11 years ago
479 posts

Great CAPER, I haven't tried complete albums yet but let us know if you do.

solved ShareThis problem

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