solved Problem with paypal option

Eddy
Eddy
@eddy
9 years ago
479 posts
Some users have their songs for sale using the paypal option, but if they are selling anything for less than a $1 (example: .99), the paypal/purchase button doesn't show, is this a bug?

Thanks

Eddy
updated by @eddy: 02/20/16 07:18:23PM
paul
@paul
9 years ago
4,326 posts
I'm not seeing this issue. I created an audio item and have changed it price from 0.50 to 1.95 and the PP button always shows.
Can you outline any steps to re-create the issue?


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Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
Thanks Paul, on these songs that are not showing a Paypal button, it does show this example under the player:

Purchase: mp3, 3.9MB, 00:03:26

Just no purchase button, and the ones I have noticed this happening to, are not like 0.95, the users have entered .95 instead, make any difference?

Thanks

Eddy
paul
@paul
9 years ago
4,326 posts
Have tried '.95' and it still works ok. What skin are you using? Can you point me to an example on your site where its not working?


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Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
Nova Skin Paul, is there an email I could send an example link to?

Thanks

Eddy
paul
@paul
9 years ago
4,326 posts
I'm using Nova on my test site.
support[at]jamroom[dot]net
Maybe send admin login as well so that I can try things for myself.


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Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
Sent the info Paul.

Thanks

Eddy
paul
@paul
9 years ago
4,326 posts
Thanks Eddy. Marking this as solved as we have sorted the issue in the support ticket.
For others reading this, the PayPal button wasn't showing because the profile hadn't entered their PP account email address.


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Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
Thank you, I knew there was something off between those that were showing the PP button and those that were not, just never thought of checking that.

Eddy

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