active users error

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@perfectgamestudios
11 years ago
106 posts
Hello Looking at the forum page I seeing this message

jrForum_active_users: missing required profile_id parameter

where do I fix this ?

Stephen
updated by @perfectgamestudios: 01/19/14 03:47:21AM
brian
@brian
11 years ago
10,148 posts
Make sure you have updated to the latest forum - based on this and your other post, sounds like you might be running an old version of the forum module.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@perfectgamestudios
11 years ago
106 posts
The marketplace is not showing updates maybe I need to manually update ?
alt=
@perfectgamestudios
11 years ago
106 posts
I just ran the integrity check and even uploaded the module fresh I still see this error jrForum_active_users: missing required profile_id parameter
brian
@brian
11 years ago
10,148 posts
Go to Marketplace -> Tools -> Reload Modules and Skins and reload it there and see if that helps.

Make sure in the Forum -> Templates you have not customized the templates.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@perfectgamestudios
11 years ago
106 posts
still same issue but I using mediapro if that helps
brian
@brian
11 years ago
10,148 posts
perfectgamestudios:
still same issue but I using mediapro if that helps

Yeah that does not matter - the template that contains this is part of the jrForum module. If you are using categories, the call is in:

jrForum/templates/item_categories.tpl

if not, it is in:

jrForum/templates/item_index.tpl

I still see no issues here, and no one else has reported this, so something has been changed on your copy of the Forum module, or something else is broken. Double check that you have not customized either of those templates, and you have not created custom skin override templates in your active skin directory - i.e.

jrForum_item_index.tpl

If that does not fix it, then there's something broken in your install and I would need FTP access and admin access to your site to try to find out why it is not working for you.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@perfectgamestudios
11 years ago
106 posts
I just switching the server right now and I will upload fresh again but could this be caused by jrimport as seem it only started once I have content imported
alt=
@perfectgamestudios
11 years ago
106 posts
Hello Brian,
I just reinstalled the site as I moved the server and this what I did.
first I uploaded Jamroom core,
installed power pack via marketplace
installed jimport on both sites and imported but then I see the error on the forum still


http://in4music.com/In4Music/forum

as I only reinstalled this last night using jimport

Stephen
brian
@brian
11 years ago
10,148 posts
Yeah something is messed up - it has nothing to do with an import.

Look in your modules/jrForum/templates/item_index.tpl file - at the bottom you should see this:

{jrForum_active_users profile_id=$profile_id}

Let me know if you do.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@perfectgamestudios
11 years ago
106 posts
yes that line is there
brian
@brian
11 years ago
10,148 posts
Hmmm - that should be working then. And if you go into the Forum -> Templates area you have not modified that template?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
11 years ago
10,148 posts
Try changing that line in the item_index.tpl to this:

{jrForum_active_users profile_id=$_profile_id}

reset your caches and let me know if that works.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@perfectgamestudios
11 years ago
106 posts
that one worked Brian, was this bug or typos on the forum templates you shipped ?
brian
@brian
11 years ago
10,148 posts
Both should work, although the update I showed you is the "proper" profile_id to use, so I've updated our template to use _profile_id. I'm not sure why profile_id is not working on your site, but it could be due to module load order (which also had an updated in 5.1.6).

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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