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Ning transfer issue - Url of website and facebook causing an issue

The Jamroom Network » Forum » Ning To Jamroom » Page » Ning transfer issue - Url of website and facebook causing an issue
hypnoscott
@hypnoscott
9 years ago
71 posts
I'm getting dozens of people who can't sign into their account until I go in and edit their profile to remove the URLs from their website and facebook profile link. Once I do that everything is fine. That's the info that came from the Ning import.

I figure we can just remove that from all profiles with one big bulk action, right?
updated by @hypnoscott: 02/18/16 06:04:04AM
michael
@michael
9 years ago
7,715 posts
Not totally sure what steps you are taking. Could be the action of just saving their profile causes them to come right.
hypnoscott
@hypnoscott
9 years ago
71 posts
So the member says they can't log into their account and resetting the password does nothing.

1. I log in as admin and take a look at their profile, which exists.
2. I attempt to change their password.
3. Site won't let me save because the URLs for their website and homepage are invalid.
4. I delete the URLS and it save
5. Everything works and they can log in again.

I'd like to just skip to step 5 if at all possible.
brian
@brian
9 years ago
10,148 posts
hypnoscott:
So the member says they can't log into their account and resetting the password does nothing.

1. I log in as admin and take a look at their profile, which exists.
2. I attempt to change their password.
3. Site won't let me save because the URLs for their website and homepage are invalid.

I'm not sure what this is - Jamroom does not ask for URLs or homepage - are these custom form fields that you have added in? If so you can go into Form Designer and change the VALIDATION from "URL" to "printable" if you don't want JR to validate that it is an actual URL (with http: and everything).

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hypnoscott
@hypnoscott
9 years ago
71 posts
I brought those fields as part of my profile from Ning.
hypnoscott
@hypnoscott
9 years ago
71 posts
I just checked and it is set as printable. I must be checking the wrong place...?
brian
@brian
9 years ago
10,148 posts
hypnoscott:
I just checked and it is set as printable. I must be checking the wrong place...?

Are you sure you're looking at the right form? "printable" pretty much allows anything. If you're still getting the error when trying to save, post the error here so we can see what field it is complaining about.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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